Talent.com
Bilingual Collection Specialist

Bilingual Collection Specialist

Cornerstone Capital BankEnglewood, CO, United States
30+ days ago
Job type
  • Full-time
Job description

Description

Who we are :

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for :

The Bilingual Collection Specialist role is responsible for providing world class customer care to our customers. This position will provide an exceptional level of customer service by taking ownership and responsibility for all activity occurring at CHL and ensuring customers are educated regarding all hardship assistance options offered.

  • Compensation : $22-27 / hr + bonus
  • Location : Onsite in Englewood, CO
  • Hours : Mon-Fri, 7am-4pm mst

Key Responsibilities :

  • Responsible for negotiating payment arrangements, keeping our borrowers in their homes and keeping loans from turning into 30+ days past-due
  • Maintaining an open line of communication with the borrower(s) after payment is received, allowing for early intervention and preempting future delinquencies
  • Utilize all available skip tracing tools to locate borrower whose current contact information is inaccurate
  • Manage inbound and outbound calling queues via automated calling system
  • Continuously improve knowledge base and skillset to ensure maximum level of customer satisfaction and world class customer experience
  • Perform other job-duty related issues as assigned
  • What you'll need to be successful :

  • High School Diploma, GED, or equivalent experience
  • Minimum 2 years of experience in mortgage servicing
  • Minimum 2 years of experience in a Collections environment
  • Bi-lingual required
  • Strong phone etiquette while having a passion for taking care of customer needs with exceptional customer service skills
  • Solid analytical skills with the ability to exercise prudent judgment
  • Exceptional organization and time management a must
  • Comfortable being a team player
  • Strong interpersonal skills in addition to verbal / written communication
  • Ability to work through stressful situations professionally and respectfully
  • Attention to detail
  • What we offer :

    Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

    What to do next :

    If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    Create a job alert for this search

    Collection Specialist • Englewood, CO, United States

    Related jobs
    • Promoted
    • New!
    Business Analyst, Collections & Recoveries

    Business Analyst, Collections & Recoveries

    VirtualVocationsBoulder, Colorado, United States
    Full-time
    A company is looking for a Principal Business Analyst, Collections & Recoveries.Key Responsibilities Package quantitative and qualitative insights into clear business cases to influence leadershi...Show moreLast updated: 15 hours ago
    • Promoted
    Tax Associate - Onsite

    Tax Associate - Onsite

    IntuitBrighton, CO, United States
    Full-time
    Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Associates in one of our new TurboTax locations across the United States on...Show moreLast updated: 12 days ago
    • Promoted
    Healthcare Collections Representative

    Healthcare Collections Representative

    VirtualVocationsAurora, Colorado, United States
    Full-time
    A company is looking for a Healthcare Customer Service Collections - Self-Pay (Remote) specialist.Key Responsibilities Handle inbound calls to arrange debt repayment based on patients' financial ...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Credit and Collections

    Director, Credit and Collections

    TrimbleWestminster, CO, US
    Full-time
    Director, Credit and Collections.Job Location : Westminster, CO or Dayton, OH-Hybrid.Our Department : Corporate Finance.Are you a visionary leader ready to transform credit and collections? Do you ex...Show moreLast updated: 30+ days ago
    • Promoted
    Outpatient Testing Clinical Psychologist - Elbert, CO

    Outpatient Testing Clinical Psychologist - Elbert, CO

    LifeStance HealthElbert, CO, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 20 days ago
    • Promoted
    Collections Recovery Specialist

    Collections Recovery Specialist

    VirtualVocationsBoulder, Colorado, United States
    Full-time
    A company is looking for a Recovery Resolution Specialist (Collections).Key Responsibilities Prepare and send collection letters to providers in accordance with policy Follow up on outstanding c...Show moreLast updated: 30+ days ago
    • Promoted
    Collections Specialist

    Collections Specialist

    VirtualVocationsAurora, Colorado, United States
    Full-time
    A company is looking for a Collections Specialist - Remote.Key Responsibilities Monitor collection activity and vendor accuracy for patient accounts Manage vendor relationships and resolve patie...Show moreLast updated: 30+ days ago
    • New!
    Collections Manager

    Collections Manager

    Affidian Credit UnionDenver, Colorado, United States
    Full-time
    Quick Apply
    Affidian Credit Union is looking for a Manager to manage the Collections and Digital Services Departments.This person must have excellent customer service skills and credit union collection experie...Show moreLast updated: 5 hours ago
    • Promoted
    Client Account Specialist

    Client Account Specialist

    Hogan LovellsDenver, CO, US
    Full-time +1
    Client Account Specialist (CAS).Hogan Lovells is seeking a detail-oriented professional with legal billing experience to join our team as a Client Account Specialist (CAS).In this role, you'll mana...Show moreLast updated: 30+ days ago
    • Promoted
    AR Commercial Collections Specialist

    AR Commercial Collections Specialist

    CochlearLone Tree, CO, US
    Full-time
    Ar Commercial Collections Specialist.Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. This full-time role reports to our Americas head office...Show moreLast updated: 1 day ago
    • Promoted
    California Licensed Collection Specialist

    California Licensed Collection Specialist

    VirtualVocationsLittleton, Colorado, United States
    Full-time
    A company is looking for a Collection Specialist responsible for collecting commercial, government, and patient balances. Key Responsibilities Monitor outstanding account balances and determine ne...Show moreLast updated: 30+ days ago
    • Promoted
    Mortgage Collections Agent

    Mortgage Collections Agent

    VirtualVocationsBoulder, Colorado, United States
    Full-time
    A company is looking for a Mortgage Servicing Collections Agent to manage early-stage delinquent loans and assist customers with repayment solutions. Key Responsibilities Handle inbound and outbou...Show moreLast updated: 3 days ago
    • Promoted
    Senior Asset Resolution Specialist

    Senior Asset Resolution Specialist

    VirtualVocationsBoulder, Colorado, United States
    Full-time
    A company is looking for a Senior Asset Resolution Specialist to manage non-performing loan portfolios and support borrower relationships. Key Responsibilities Monitor and manage a portfolio of no...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Collections Account Representative

    Collections Account Representative

    VirtualVocationsLakewood, Colorado, United States
    Full-time
    A company is looking for an Account Representative Collections.Key Responsibilities Handle inbound and outbound calls for residential and commercial accounts Process payments for delinquent acco...Show moreLast updated: 11 hours ago
    • Promoted
    Credit & Collections Specialist - Remote

    Credit & Collections Specialist - Remote

    Veterans StaffingDenver, CO, US
    Remote
    Full-time
    Sharecare is the leading digital health company that helps people no matter where they are in their health journey unify and manage all their health in one place. Our comprehensive and data-driven...Show moreLast updated: 7 days ago
    • Promoted
    Retail Data Collection Associate Needed!!!

    Retail Data Collection Associate Needed!!!

    CROSSMARKDenver, CO, US
    Part-time +1
    Retail Data Collection Associate Needed!!!.CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along the Way to Market by del...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Sterile Processing Tech - $1,199 per week in Brighton, CO

    Travel Sterile Processing Tech - $1,199 per week in Brighton, CO

    AlliedTravelCareersBrighton, CO, US
    Full-time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Sterile Processing Tech in Brighton, Colorado, 80601!. A facility in Brighton, CO is seeking its next amazing Sterile Tech.R...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Collections Specialist

    Senior Collections Specialist

    VirtualVocationsAurora, Colorado, United States
    Full-time
    A company is looking for a Senior Collections Specialist who is motivated to learn and deliver outstanding results.Key Responsibilities Manage a portfolio of client accounts to ensure timely coll...Show moreLast updated: 3 days ago
    • Promoted
    First Party Collections Specialist

    First Party Collections Specialist

    VirtualVocationsDenver, Colorado, United States
    Full-time
    A company is looking for a First Party Collections - Project professional.Key Responsibilities Assist with final stages of project and post production testing Handle inbound calls from customers...Show moreLast updated: 3 days ago
    • Promoted
    Treasury Management Service Specialist II

    Treasury Management Service Specialist II

    HuntingtonDenver, CO, US
    Full-time
    Treasury Management Service Specialist II.The Treasury Mgmt Service Specialist II provides support to the Treasury Management - Specialized Mortgage Services Segment. Prioritizes complex onboardings...Show moreLast updated: 11 days ago