IT Field Support Specialist - West in San Francisco

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Job DescriptionJob Description

• This position is field based and requires travel to our hospitals in the Bay Area

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24 / 7 / 365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong.

We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families.

VEG is a 2025 certified Great Place to Work®.

THE JOB

At VEG, we find a way to say YES— empowering you to deliver exceptional IT support to our frontline teams. As an IT Field Agent, you will play a critical role in ensuring our hospitals are running smoothly with reliable hardware, software, and network functionality, while also setting up new hospitals for success. This role requires a balance of technical expertise and customer service : you'll troubleshoot issues, implement solutions, and partner closely with both hospital & IT leaders to drive IT excellence across VEG.

WHAT YOU'LL DO

WHAT YOU NEED

HOW WE INVEST IN YOU

DEI

At VEG, is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision : being the world's veterinary emergency company.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.