Job Description
Job Description
Jim Coleman Toyota is hiring a BDC Agent!
Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement.
BDC Representative Duties and Responsibilities
- Serves customers by providing information and schedule appointments
- Attracts potential customers by making phone calls and emails.
- Maintains customer records and update online leads.
- Prepares product report by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Perform other duties as assigned by management
Requirements
Excellent people skillsExcellent telephone skillsTask orientedTeam playerStrong computer skillsIntegrityStrong work ethic and self-motivationAutomotive Knowledge a plusExperience :
Dealership call center or business development preferred (not required)Telephone marketing or salesOffice reception or retail counterApplicants have rights under Federal Employment Laws
Family & Medical Leave Act (FMLA) : https : / / www.dol.gov / agencies / whd / posters / fmlaEqual Employment Opportunity (EEO) : https : / / www.eeoc.gov / know -your-rights-workplace-discrimination-illegal-posterEmployee Polygraph Protection Act (EPPA) : https : / / www.dol.gov / sites / dolgov / files / WHD / legacy / files / eppac.pdf