Call center Representative

Heart Monitor Call Center Opportunity

Join a dedicated team providing 24 / 7, 365-day support to patients who use heart monitoring devices. This Heart Monitor Call Center handles inbound and outbound calls, ensuring patients receive timely assistance and education on their monitoring equipment. This is a potential temp-to-hire opportunity with structured training and growth potential for dependable and empathetic candidates. Please apply with a resume for review.

Key Responsibilities :

• Provide high-quality customer service to patients using heart monitoring devices
• Educate patients on device usage and troubleshoot basic technical issues
• Maintain accurate patient records and document all calls in system
• Follow HIPAA guidelines and handle all patient data confidentially
• Collaborate with team members to resolve patient concerns efficiently

Requirements :

Training Schedule (Mandatory On-Site) :

Pay Details : $15.00 per hour. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including paid sick leave or any other paid leave required by federal, state, or local law, as well as holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled. To read our Candidate Privacy Information Statement, please navigate to https : / / uat.adecco.com / en-us / candidate-privacy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable : The California Fair Chance Act, Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and San Francisco Fair Chance Ordinance.