Collections Associate

Job Description

Job Description

Description :

Customer Service experience is a MUST

Bilingual - Spanish speaking PREFERRED

Collections banking experience is a plus but not required- WILL TRAIN!

Excellent Benefits, PTO, Incentive Pay, and company perks!

Sunflower Bank, N.A. is looking to fill the full-time position of Collections Associate in Austin, TX . The Collections Associate position assists in managing and maintaining the overdraft privilege portfolio. The position also assists with consumer collections, as required.

• Prepare and mail collection notices and letters.
• Contact past due accounts at regular intervals to reform the borrower’s past due status.
• Manage and negotiate special payment arrangements on ODP collection accounts and applicable consumer accounts, recommending charge offs where payments have not been made as agreed at the appropriate time.
• Responsible for collection of charged off accounts adhering to the standard that ODP accounts are charged off upon 55 days of delinquency.
• Responsible for collection of charged off accounts and payments received.
• Conduct skip tracing activities, obtain credit reports where applicable as needed.

Education / Experience Preferred :

Pay is dependent on knowledge, skills, abilities, experience, and location.

Sunflower Bank Benefits Employees enjoy outstanding benefits, including :

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team.

If you qualify, apply online at www.sunflowerbank.com / careers.

You’ve never worked anyplace like Sunflower Bank!

EOE / AA : Minorities / Females / Disabled / Vets

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our privacy policy. Requirements :