As the 365 System Administrator, you will help manage, maintain, optimize, support requests, and provide SME-level knowledge of SharePoint, Power Platform, and ITSM administration. This role will span from duties within SharePoint (O365 tenant and intranet sites), assisting in ITSM levels of Support and development to being part of the Power Platform team projects.
Responsibilities :
- Monitor and manage SharePoint Online services, including permissions, compliance, and access controls.
- Working knowledge of SharePoint Online / OneDrive / O365 environment administration and programming advanced Web Parts.
- Work closely with ITSM administrators to perform development and admin activities. Governance & Compliance.
- Implement and enforce governance policies, including permissions management, site provisioning, and compliance standards.
- Support audits, compliance initiatives, and risk assessments related to SharePoint data governance. User Support & Training.
- Provide and collaborate with SharePoint-related incidents and service requests.
- Collaborate with business units to support user training and improve adoption.
- Develop and maintain documentation on SharePoint Online configurations, policies, and procedures. Integration & Enhancements.
- Co-Manage integration with Microsoft 365 services such as OneDrive, Teams, Power Automate, and Power BI.
Qualifications :
Bachelor’s degree, or equivalent combination of experience / training within IT management.2 to 4 years’ Experience with : o Power Automate and BI o Advanced Web Parts (programming, scripting).The candidate must have solid hands-on administration and configuration skills with Office 365 tools including SharePoint and the ability to handle first-level user support / training requests, and experience designing advanced reports and dashboards.Strong knowledge of SharePoint Online, administration, and best practices.Experience with Microsoft 365 and associated services, including : o Teams o OneDrive.Familiarity with PowerShell scripting for automation and administrative tasks.Good understanding working within an ITSM working environment and administration.Experience with the Microsoft Power Platform Soft and Analytical Skills :Exceptional written and verbal communication skills, including cross-functional collaboration in a team environment.Must be detail-oriented with strong analytical and critical thinking skills, able to meet deadlines consistently.About Harvard Partners Trusted IT Advisors :
Harvard Partners is a management consulting firm focused on helping companies more effectively leverage their IT investment. We engage with the C-Suite and Technology Team to help them better understand their IT infrastructure and process in order to align the technology strategy and organization to reach the firm’s strategic business goals.Some of our practices include :
Program / Project Management and "PMO as a Service"IT AssessmentsBusiness Continuity / Disaster RecoveryOptimized InfrastructureConcierge Managed ServicesData Center Strategy, Transformation, and MigrationCloud Management ProgramsSecurity Assessments and RemediationStaffing, technical & tacticalWorking with the client’s staff, vendors, and consultants, we deliver supportive and collaborative engagements where direct dialog, simplified reporting, productive meetings, and clear responsibility and accountability encourage active participation resulting in consensus-based business outcomes.