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Client Relationship Consultant (Banker) - South County, MO Area
Client Relationship Consultant (Banker) - South County, MO AreaU.S. Bank • High Ridge, MO, US
Client Relationship Consultant (Banker) - South County, MO Area

Client Relationship Consultant (Banker) - South County, MO Area

U.S. Bank • High Ridge, MO, US
1 day ago
Job type
  • Full-time
Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

  • Build relationships with customers via multiple channels including in-person, by appointment, and virtually, providing the best possible counsel while adapting a digital-first mindset.
  • Assess and attend to customers' banking needs; obtain and process customer and account information.
  • Demonstrate and educate clients on available deposit and loan products and services.
  • Recommend solutions based on each customer's unique goals and needs.
  • Proactively reach out and follow up to learn about clients' financial needs and channel preferences.
  • Maintain a working knowledge of consumer and business banking products and services, including digital products.
  • Provide a consistent optimal client experience, greeting clients and processing basic transactions.
  • Develop collaborative partnerships with branch team members to best serve clients.
  • Open new consumer and business accounts, complete service requests, and submit credit applications.
  • Educate clients on emerging digital products and self-service technologies.
  • Leverage resources and technologies to optimize the client experience and serve clients with operational excellence and accuracy.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Basic Qualifications

  • High school diploma or equivalent.
  • Typically has a minimum of three to four years of retail banking experience or a combination of experience and commensurate training.

    • Preferred Skills & Experience

  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
  • Effective engagement and communication with clients.
  • Thorough knowledge of applicable bank and branch policies, procedures and support systems.
  • Proven customer service and interpersonal skills.
  • Experience with using and demonstrating digital products and self-service technologies.
  • Ability to explore and identify a customer's true needs while leveraging a digital-first mindset.
  • Proficiency in making appropriate recommendations that meet customer needs both reactively and proactively.
  • Experience in the financial services industry preferred.

    • If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    • U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

    E-Verify Program : U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

    Pay Range : $20.00 – $22.50

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

    Posting may be closed earlier due to high volume of applicants.

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