Operations Manager

Job Description

Job Description

Salary : $140,000 - $170,000

About Emovis

At Emovis, we offer state-of-the-art toll-based mobility solutions and associated services for urban and interurban environments. As the competence center for Abertis, a worldwide leading concessionaire managing 5000 miles of high-capacity, high-quality

motorways, we look to bring the quality and efficiency Abertis demands to public sector transportation agencies. With over 40 years ofexperience and over 700 employees in 10 countries, we are trusted partners to Authorities and Tolling agencies worldwide.

Our vision at Emovis is to partner with transport leaders worldwide to accelerate their business toward seamless, sustainable, and inclusive mobility. We are expanding our footprint in the USA. As a result, we operate call centers, walk-in centers, and welcome centers throughout the United States.

Job Purpose

The Tolling Operations Manager is responsible for overseeing the daily operations of electronic and manual toll collection systems and / Or operations. This includes ensuring understanding oversight and requirements of toll processing, compliance with regulatory requirements, vendor and customer service management, and driving operational efficiencies. The ideal candidate will have experience in transportation operations, toll system technologies, and managing cross-functional teams.

The position requires daily, in-office presence within Denver, Colorado 80012. Relocation assistance is not currently available.

Responsibilities

• Operations Oversight

Lead day-to-day operations of tolling systems (ETC, license plate tolling, manual lanes if applicable).

Coordinate with toll system vendors and integrators for maintenance, upgrades, and troubleshooting.

Manage customer service protocols related to toll violations, billing disputes, and account inquiries.

Analyze operational data and KPIs (e.g., toll revenue, processing times, violation rates).

Identify opportunities to enhance tolling efficiency and reduce revenue leakage.

Supervise tolling operations staff, including lane attendants (if applicable), back-office analysts, and support staff.

Skills / Attributes

Educational Requirements

Travel Requirements

Physical Requirements / Demands

All requirements are subject to possible modification to reasonably accommodate individuals with a physical disability).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.

While performing the duties for this job, the employee may be required / subjected to :

Competencies

Why Work with Us

Emovis offers an excellent benefits package, including :

Reward & Recognition

We look after our talented teams, from market-competitive salaries to performance-based bonuses and flexible benefits packages.

Be Part of Something Big

What's more exciting than being at the forefront of one of the fastest-changing industries? Join our team and make your mark on the new global economy.

Flexible Work Schedule

Where possible, we'll help you work when you need to, because life happens.

Everyone Has a Voice

Innovation doesn't know hierarchy. We make sure everyone is heard, considered, and respected.

Room to Grow

Learning is built into every role here. You'll get mentorship and take ownership.

Make Your Move

Come for a tech job. Stay for a BD career. We support exploring new fields right under our roof.

All-Inclusive

Be yourself. That's who we're hiring. Our culture celebrates and supports the difference that makes each of us unique. It's how we build better products for the world...and career growth for you.

Screening of Applications : Screening of applications will begin immediately, and will continue until filled. For best consideration, please apply by, Monday , September 1st, 2025.

Anticipated Pay Range - The anticipated pay for this position has been stablished at a hiring range of $140,000 - $170,000.