Specialist, Clinical Support

Senior Care Options (SCO) Clerk

Full-time position available to perform a wide variety of clerical and patient centered responsibilities that support the delivery of services to elderly patients and staff of the Senior Care Options (SCO) Department. Will also manage and arrange services for patients as well as coordinate with Commonwealth Care Alliance. Must have excellent customer service skills as well as at least one year of experience in an office setting. Schedule : Monday Friday, 8 : 00 AM 5 : 00 PM.

Essential Duties and Responsibilities :

• Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
• Promotes a sense of "team work" through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
• Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e : mail or staff message.

Qualifications and Requirements :

Pay : $24 / hr - $36 / hr based on experience

EEO & Accommodation Statement : NeighborHealth is an equal employment / affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and / or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request.

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E-Verify Program Participation Statement : NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.