Job Description
Job Description
Personal Lines Account Manager / Sales Associate
Location : Oakland, CA
Join our growing Farmers Insurance team in Oakland! We’re looking for a motivated Personal Lines Account Manager who enjoys building relationships, delivering excellent customer service, and helping clients find the right insurance solutions. This position offers a great balance of client service and sales, with opportunities to grow within the agency.
Key Responsibilities
- Engage with new and existing clients to identify insurance needs and recommend coverage solutions
- Make outbound follow-up calls and build long-term client relationships
- Assist with policy changes, renewals, and billing questions
- Maintain a high level of product knowledge across auto, home, and other personal lines products
- Proactively reach sales and retention goals through consistent client contact and follow-up
- Accurately document client interactions and maintain up-to-date records
The Ideal Candidate Will
Be confident, professional, and self-motivatedHave a sales-driven mindset with a passion for achieving goalsCommunicate clearly and persuasively, both verbally and in writingBring energy, positivity, and persistence to every client interactionStay organized and manage multiple priorities effectivelyWork well independently and as part of a supportive teamHave solid computer skills (Windows, Microsoft Office)Bilingual in Spanish is preferredEducation :
High school or equivalent (Required)License :
Active Property and Casualty insurance license (CA)Benefits :
Competitive guaranteed hourly wageNew Business CommissionsPTO, 401k, health insurance, vision, dental offeredHolidays offPaid time offLicensing and Continuing Education reimbursementPaid product trainingCareer advancement opportunitiesEmployee Rewards and DiscountsAnd much, much more!This is a Full-Time, permanent position!