Manager 2, Small & Medium Business Direct Sales - Outside Sales

Job Summary

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Responsible for effectively managing and monitoring the sales of an integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Core Responsibilities

• Supports and ensures sales results in the direct sales channels by means of effectively deploying defined sales programs and identifying best practices and process improvements to share across the Company.
• Maintains expertise on Company's products / services to effectively manage team sales services to small-to-medium business customers.
• Ensures competence and continuity of qualified small-to-medium business Account Executives through optimum selection, training and development, appraisal and motivation techniques.
• Develops, plans and coordinates sale promotions and incentives to meet business goals and objectives. Ensures team and individual achievement of all sales, plus quality, goals and standards.
• Monitors employee performance; counsels and advises employees to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues / performance issues in accordance with Company Policy.
• Prepares, analyzes and maintains records of individual, as well as group, sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit metrics through experience with processing and analyzing of data.
• Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to insure effectiveness and efficiency. Possesses excellent written and oral communication skills, interpersonal skills and planning and organizing skills.
• Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Company Credo, Touchstones and Promise.
• Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives. Educates sales professionals in sales planning tactics to support their small-to-medium business success by assuring compliance with organizational training requirements.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to :

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills : Sales Team Leadership; Sales Enablement; People Leadership

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees.

Education : Bachelor's Degree

Relevant Work Experience : 7-10 Years

Job Family Group : Sales