Guest Services and Sales

Guest Services And Sales

What is it like to work at Cracker Barrel? It feels like...

Care beyond the table At Cracker Barrel, we serve up care for you, so you can serve up care for our guests. It's an extension of our hospitality and the foundation of everything we do.

Opportunities to fill your cup As a member of our team, you'll have hands-on opportunities to learn and grow in different roles.

A warm welcome For more than 50 years, we have committed to serving up a sense of warmth and hospitality to thousands of employees across the country.

Serving up the care and career you crave.

What you'll do

As a Guest Service and Sales (GSS) expert, you'll welcome our guests into the store with a smile and take care of them as they visit our host stand, retail shop, and cash stand. You'll be the first and last face our guests see, so you must have a Pleasing People attitude. From the host stand to the cash register and everything in between, you'll serve up hospitality while caring for our guests who are shopping or waiting for their table.

Practice Hospitality in Action :

Be the champion of great restaurant and retail guest experiences.

Be knowledgeable of our regular inventory and seasonal offerings.

Keep the shelves stocked with our fantastic finds.

Exhibit teamwork by helping out as needed.

What you'll need

A pleasant, outgoing personality and a team attitude

A desire to provide the kind of service you enjoy

The ability to handle multiple tasks at once

No experience is necessary; we will teach you what you need to know!

What's in it for you

Compensation and more : Competitive pay every week | Same-day pay availability

Care for your well-being : Health insurance eligibility on day 1 Full and Part-time employees | Vacation time | Employee assistance program (EAP) | Culture of belonging

Invest in your future : Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program

Even more to look forward to : 35% discount on Cracker Barrel food and retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

About us

For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It's something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.

Pursue the career you crave - apply now

Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.