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Operations Administrator
Operations AdministratorFamily First, Inc. • Tampa, FL, US
Operations Administrator

Operations Administrator

Family First, Inc. • Tampa, FL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Operations Administrator

Position

Family First is seeking a dedicated and detail-oriented operations administrator. The ideal individual will have strong written and oral communication, administrative, and organizational skills and the ability to maintain a realistic balance among multiple priorities. The successful candidate will contribute to operational efficiency. Reports to the director of operations

Job Description

  • Handle certificate of insurance requests.
  • Ordering and maintaining office supplies.
  • Answers Family First incoming phone lines.
  • Serves as the IT support ticket backup.
  • Assist Director of Operations with compliance matters and compliance reporting.
  • Assists the Director of Operations with securing information for contractor agreements.
  • Draft and prepare correspondence for internal announcements.
  • Create purchase orders, order supplies, and handle logistics to keep our team and events running smoothly.
  • Monthly Reporting: Assist the team with gathering data for monthly, quarterly, and annual reporting.
  • Meetings & Documentation: Schedule meetings, take notes (can use AI), document assignments from meeting document operation processes.
  • Project Management: Use our project management tools to drive efficiency and achieve excellence across our department’s initiatives by documenting and tracking projects and support assigned Operational project management tasks as required.
  • Trafficking Key Inquiries: Serve as the first point of contact for incoming online requests, ensuring swift and helpful responses that keep us connected to our audiences.
  • Contribute to the development of processes and workflows for the operations team and the organization to enhance overall success and efficiency.
  • Provide other support for Operations team as needed.

Requirements

  • Ability to manage multiple projects simultaneously and stay organized in a fast-paced environment
  • Significant attention to detail and accuracy
  • A collaborative, team-first mindset with strong interpersonal skills
  • Problem Solving and continuous improvement mindset.
  • Strong written communication skills for email, reporting, and documentation
  • Proficient in Microsoft Office; experience with project management or CRM tools a plus
  • College degree (AA or higher)
  • Minimum 2+ years of professional experience in support, project coordination, or related fields
  • Ability to work in our Tampa Westshore office


What We Offer

This position offers the opportunity to make a meaningful impact on millions of families while developing expertise across a diverse brand portfolio. You'll work with a collaborative team that values both data-driven decision making and creative problem-solving. We offer competitive nonprofit compensation, comprehensive benefits, and a supportive work environment that respects work-life balance.

To Apply

Please submit your resume along with a cover letter describing your experience with digital advertising campaign management and what draws you to Family First's mission.

About Family First

Family First is a nonprofit organization dedicated to strengthening families through digital content and resources. Our portfolio of brands—including All Pro Dad, iMOM, For Us Marriage, reaches millions of families annually with content that inspires, educates, and encourages strong family relationships.


Monday - Friday 8:15 AM - 4:45 PM EST
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Operations Administrator • Tampa, FL, US

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