Application Engineer

Talent Responsibilities

Summary of Key responsibilities
Application Engineering acts as a technical contact for FAEs, customer service and internal sales teams, collects and reviews requirements and application information, identifies promising business opportunities, proposes solutions and handles the non-standard inquiries in its entirety as Coordinator. Application Engineering also provides required information to create quotes and handles packages comprising different Huber+Suhner products.

Boundaries of responsibilities and interaction with others
Initiates and coordinates application engineering projects with the relevant group policies (approval levels)
Builds and maintains a close relationship with the Sales and Customer Service teams and Application Engineers in the group companies, distributors and agents
Supports Product Management+Market Management for customer visits to provide customer support and gain knowledge about our customers’ applications
Escalates inquiries, if, to the level of the responsible product management (Product Change/New Product Development Process)
Provides customer input to Product Development projects within Huber+Suhner

Key responsibilities
Handles technical inquiries while providing a high level of support (technical, administrative, etc.) to our customers
Proposes and quotes “fit for purpose” solutions
Transfers specific customer needs into appropriate product applications (Design-In).
Initiates and coordinates application engineering projects
Coordinates application projects towards Huber+ Suhner's customers
Remains up-to-date with the latest techniques and technologies
Represents Huber+Suhner at technical seminars and exhibitions for internal and external product training
Provides recommendations to key customers with regards to solutions (focusing on differentiations)
Initiates and supports cost reduction initiatives for existing products (lead @ PM)
Supports Field Application Engineers who are recommending appropriate Huber+Suhner products to customers.
Fully understands engineering documentation on applications, specifications and quality matters
Assists in the exchange of technical information between Field Applications Engineers, Huber+Suhner Astrolab Inc. and other Huber+Suhner group members for all Huber+Suhner products
Acts as a technical contact for customer service at the sales location
Maintains customer records
Emphasizes product features based on analysis of customers’ needs and on technical knowledge of product capabilities
Adheres to all regulations and guidelines contained in the Huber+Suhner and Huber+Suhner Astrolab Quality Systems

Talent Profile

Education
Minimum: Bachelor of Science degree in Mechanical or Electrical Engineering
Experience


Skills/Knowledge:
Proficient in Microsoft Office
Strong communication skills
Strong problem solving skills
Demonstrates strong interpersonal skills as well as understands and thoughtfully responds to others' perspectives
Detail oriented
Capable of handling multiple tasks in parallel
Ability to effectively manage stress with competing priorities
Knowledge of Radio Frequency and Lightning EMP protection devices preferred
Knowledge of engineering control methods
Knowledge of manufacturing methods and standard assembly capabilities
Knowledge of MIL, NASA, and ESA design/qualification criteria for RF products is preferred
Effective Persuasion — ability to lead others to a problem's shared solution through negotiation and dialogue
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions,
conclusions or approaches to problems
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one
Writing — Communicating effectively through email as appropriate for the needs of the audience
Time Management – Managing one’s own time
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar

Personal Qualifications
Self-Starter
Ability to work in a fast paced, sales oriented environment
Self-motivated and ability to prioritize tasks
Acute customer focus
Travel up to 20%
Physical/Mental Abilities
Must have the physical and mental abilities needed to perform all essential tasks listed; reasonable accommodations may be made to help the job holder perform essential tasks
Must be able to work and respond well under sometimes stressful and demanding work conditions
Excessive sitting and keyboarding

Why HUBER+SUHNER?

Stability, sustainability and a valued corporate culture make HUBER+SUHNER a great place to work! We are committed to balancing work and family life for all generations of employees throughout their career and life journey. Our company, employees and leaders are committed to cultivating and preserving a culture of inclusion and connectedness.
In compliance with pay transparency requirements, the pay range for this role in New Jersey is $85,553-$105,901. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location. HUBER+SUHNER also offers an array of benefits, including health and disability insurance, life insurance, an outstanding 401(k) plan, flexible spending accounts, EAP, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, work status, and any other legal reason.
HUBER+SUHNER is proud to be an Equal Opportunity Employer and remains committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. HUBER+SUHNER maintains a drug-free workplace and performs background checks, where permitted by law.
Please be aware some positions require access to government-restricted files. Due to these restrictions, citizenship may be required. HUBER+SUHNER is an E-Verify Employer.