Provider Relations & Transitions Liaison

GENERAL PURPOSE OF JOB : The Provider Relations & Transitions Liaison will report directly to the Director of Physician Relations & Recruitment and work directly with other leadership within Children's Physician Services of South Texas (CPSST) as assigned. This role will be the liaison for the integration of providers and practice changes within the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES : The Provider Relations & Transitions Liaison is responsible for overseeing the integration of new providers, practice locations, expansion of service lines, and provider offboarding. This role focuses on streamlining the integration process to ensure strong communication and enhance provider satisfaction.Key responsibilities include establishing and maintaining standardized transition processes across all markets for providers affiliated with Driscoll Health System. The Provider Relations & Transitions Liaison will coordinate efforts across multiple departments, including CPSST, Human Resources, Credentialing, Provider Enrollment, IT (infrastructure, hardware, and software), revenue cycle management, compliance, and quality management.As a subject matter expert, this role fosters strong communication and working relationships between administrative teams, department leadership, and newly hired providers. The Provider Relations & Transitions Liaison will also provide oversight throughout the transition process, ensuring that equipment, technology, real estate, and other operational elements align with Driscoll Health System's standards. Additionally, this role is responsible for managing offboarding, practice relocations, and expansions.The position requires strong communication, organizational, analytical, and multi-tasking skills, along with a professional demeanor that is highly customer-focused due to direct daily interactions with internal and external stakeholders. OTHER RESPONSIBILITIES & DUTIES : -

• Monitor and improve the effectiveness of the onboarding experience.-
• Offer physicians and practices a comprehensive overview of the transition process, including steps, timelines, required documents, signatures, and tasks.-
• Maintain and track transition progress, ensuring timely completion of tasks and clear communication with operational and financial departments.-
• Identify and resolve communication or process issues that impact provider transitions and departmental requirements.-
• Relevant skills and experience will be strongly valued.-
• A minimum of three years of Practice Management experience preferred. QUALIFICATIONS : -
• Proven experience in onboarding, training, or human resource in healthcare.-
• Strong organizational and project management skills.-
• Ability to work collaboratively with a diverse team and stakeholders-
• Knowledge of healthcare regulations and compliance is a plus.

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