Administrative Coordinator

Administrative Coordinator

The Administrative Coordinator role for Entity Technology Solutions (ETS) within the Digital Technology and Transformation department serves to support the Executive Director and Leadership Team of ETS. ETS exists to provide technology support to emerging business areas; these currently include Chick-fil-A International and Supply Chain Vertical Business Lines (Chick-fil-A Supply, Bay Center Foods). The Administrative Coordinator role for ETS extends beyond traditional administrative responsibilities, requiring a continuous improvement mindset and agility in the performance of daily tasks for the team. This role delivers support by managing complex schedules, coordinating travel arrangements, and preparation of agendas and presentations for meetings. This role serves as a vital liaison between the ETS Executive Director, the leadership team, and both internal and external stakeholders, facilitating seamless communication and efficient workflow. It demands exceptional organizational skills, keen attention to detail, and the ability to manage confidential information with the utmost discretion. The Administrative Coordinator role enables the Executive Director and leadership team to focus on strategic priorities by performing administrative tasks and facilitating efficient operations.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Manage complex calendars and schedules : Proactively schedule meetings, appointments, and travel arrangements, considering priorities, potential conflicts, and facilitating last-minute changes.
• Provide proactive administrative support : Perform various administrative tasks such as Executive Director's email, expense reports, invoice processing, document management, and record-keeping ensuring timely responses and that deadlines are met.
• Coordinate comprehensive travel logistics : Book flights, accommodations, and transportation, ensuring smooth and efficient travel experiences.
• Plan and coordinate meetings : Gather topics and organize meeting agendas, create presentations, and distribute documents for various meetings and presentations.
• Facilitate effective communication : Function as a point of contact for internal and external stakeholders, filtering communications and ensuring timely responses.
• Manage confidential information : Maintain discretion and protect sensitive information related to company operations and strategic initiatives.
• Project management : Assist with special projects, coordinating tasks, timelines, and resources as needed.
• Relationship management : Build and maintain strong relationships across ETS, DTT, and with internal and external stakeholders.
• Team Culture and Engagement : Provide insights and input to the overall pulse of ETS team and DTT department and assist with Culture and Engagement initiatives.
• Event planning : Take the lead in researching, planning, and executing events on behalf of ETS including team outings and culture building events.
• Team member : Serves as main point of contact and represents the Executive Director and ETS team on the DTT Administrator team.

Minimum Qualifications

Qualifications

Knowledge

Skills and Abilities

Preferred Qualifications

Qualifications

Knowledge

Skills and Abilities

Minimum Years of Experience

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Major / Concentration

Business Administration, Communications, or a related field preferred