SAP Basis Administrator II

JOB FUNCTION

The SAP Basis Administrator II is responsible for managing, installing, configuring, monitoring, tuning, and providing on-going Basis technical support for all SAP systems. This individual will troubleshoot and resolve SAP issues and will proactively enhance and maintain system stability, integrity, and performance. The SAP Basis Administrator II will also assist in coordinating small to medium-sized projects and will mentor junior SAP Basis Administrators.

ESSENTIAL FUNCTIONS

• Install, maintain, configure, and tune SAP environments to ensure integrity, and stability. Perform daily administration, monitoring, and system health checks. If issues arise, troubleshoot and perform problem analysis and resolution. Assists in continuous improvement initiatives.
• Analyze system logs and performance metrics and conduct workload analysis. Recommend and implement improvements in a timely manner to ensure optimal performance.
• Perform periodic system refreshes and maintain multi-landscape environments through tasks such as system refreshes and transport management. Ensure adherence to configuration management policies and troubleshoot transport errors.
• Assist in coordinating small to medium-sized projects. Assist in the planning, designing, and architecting of the SAP landscape. Provide support and perform problem resolution during development and maintenance phases of SAP projects.
• Handle, prioritize, and resolve tickets that range from break-fixes to enhancements. Able to troubleshoot high-to-moderate tickets independently. Coordinates and / or handles technical support with business users, as / if needed.
• Plan and implement SAP upgrades (kernel, SPS, EHP, patches) and new implementations as required. Requires collaborating with functional and technical teams.
• Trains / assists junior BASIS Administrator on tools and techniques used to analyze, configure, test, troubleshoot, and document SAP and SAP related information systems.
• Provides feedback regarding performance evaluations for team members; recommends project staffing; assists with project budgets and operating forecast development; and performs other staff functions as needed.
• Work solely or in concert with others to author requisite documentation to meet a variety of company needs, be it technical support document, text for rate case or project filings, responses to information requests from interveners, cost benefit analyses, department / team strategies, etc.
• Participate in an on-call pager rotation and be available for both scheduled and unscheduled work. Provide emergency problem resolution coverage in the event of either a system or database malfunction on a 24 hours a day, 7 days a week basis.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS

Knowledge Requirements

Skills Requirements

Experience Requirements

Role : PROFESSIONAL

Number of Vacancies : 1

Work Schedule : Monday - Friday

Work Hours : 7 : 30 am - 4 : 00 pm

Lunch : 30 Minutes

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