Customer Service and Ticket Window

Job Summary

Great guest relations are vital to Catamount. Catamount customer service & cashiers are usually the first team members that guests come in contact with and therefore, they must make a good initial impression. A cashier must accurately tender purchases at cash registers, provide change and maintain a balanced drawer in a friendly manner. Catamount customer service staff are answering phones, helping guests and running registers. Training occurs for all the below tasks.

Essential Duties / Responsibilities

• Explain prices and promotions.
• General knowledge of Mountain required to assist guests with inquiries.
• Sell lift and activity tickets.
• Answer telephone.
• Must be able to work quickly and accurately.
• Assure payment is made for every item.
• Help with closing procedures.
• Maintain a friendly, team spirit with a focus on guest service.
• Do other work activities based on what is needed by your manager.

Qualifications & Experience

Physical Demands

Employee occasionally shift can include : day, evening and holiday hours and is regularly required to :