Patient Service Representative-Nephrology (Portland)

Description

Maine Medical Center

Clerical / Administrative Support

Req # : 49921

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR) - Kidney Care | Nephrology | MaineHealth

Location : 1600 Congress St, Ste B, Portland, ME 04102

Schedule :

Part-Time (24 hours / week) | 3 consistent 8-hour shifts

Position Summary :

MaineHealth Nephrology is seeking a friendly, organized, and dependable Patient Service Representative (PSR) to join our Portland-based team. As the first point of contact for our patients, the PSR plays a vital role in creating a welcoming environment and supporting the daily operations of our busy nephrology practice.

Key Responsibilities :

Greet patients and visitors in a professional and courteous manner

Answer phones, route calls, and take accurate messages

Schedule, confirm, and manage patient appointments

Perform general office duties, including data entry, filing, and handling medical records

Ensure patient information is up to date and assist with check-in / check-out processes

Position Details :

Hours : 3 consistent 8-hour shifts per week (24 hours total)

Preferred hours : 8 : 00 AM - 4 : 30 PM (negotiable)

Operating Facility Hours : Monday - Friday, 7 : 30 AM - 5 : 00 PM

Work Environment : On-site only (no remote flexibility)

Qualifications :

No prior experience required - we will train the right candidate!

Strong communication and interpersonal skills

Comfortable working in a fast-paced healthcare environment

Ability to multitask and maintain accuracy in administrative tasks

Why Join Us?

At MaineHealth Nephrology, you'll be part of a compassionate, supportive team dedicated to improving patient care. This is a great opportunity for individuals looking to enter the healthcare field and grow their career within a respected health system.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education : High school diploma or GED preferred.
• License / Certifications : N / A
• Experience : Previous office experience with medical office experience preferred.
• Additional Skills / Requirements Required : N / A
• Additional Skills / Requirements Preferred : Proficient computer skills.

Ready to Apply?

Submit your application today and take the first step toward a rewarding role in healthcare!

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.

If you have questions about this role, please contact rebecca.rand@mainehealth.org