Lead Technical Project / Program Manager

Lead Technical Project / Program Manager

ADP is hiring a Lead Technical Project / Program Manager. Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued? Are you looking for an opportunity to make a difference by using your communication, problem-solving, and project management skills to drive results for our clients? Well, this may be the role for you. As Lead Technical Project / Program Manager, you will lead a project team to implement client HCM projects by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to client and business goals. You will use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets. The nature of what you do every day will not change your #1 goal is to lead the project team to successfully implement clients on HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You will manage the project team and all project phases, including initiation, planning, execution, monitoring, control, and closure. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here, but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now!

What you can expect on a typical day :

Be a True Partner

You will manage large project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will develop strong partnerships and working relationships at all levels of the organization, internally and externally.

Collaborate and Connect

You will identify cross-functional resources critical to project objectives and build diverse collaborative teams to drive business success. You will lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.

Think Like a Client, Act Like an Owner

Not afraid to be the owner of your project? You will provide analysis and status reports of the project, including business case, ROI, and post-project review. You will assess, manage, resolve, and escalate (if necessary) risks and issues.

Create and Innovate

Do you want to champion best practices and process improvement? You will provide recommendations and suggest best practices with the expectation of always creating an exceptional client implementation experience. You'll use critical thinking and problem-solving skills to approach new situations.

To succeed in this role :

• Enterprise-level experience successfully leading multiple, highly complex, medium to large cross-functional, multi-year projects concurrently
• Strong knowledge of project management processes, tools, and structured methodologies
• Demonstrated experience with defining project metrics, measuring the results, evaluating success of projects and communicating results to stakeholders, including providing project analysis and status reports such as business case, ROI, and post-project reviews
• Experience working with development teams, including an understanding of agile methodologies
• Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project including setting up and facilitating meetings to keep things moving forward
• Proven ability to assess, manage, resolve, and escalate (when necessary) risks and issues
• Excellent at managing multiple, changing, competing priorities
• Adept at guiding and inspiring others in a consultative approach and driving collaboration and client focus with the project team and internal partners
• Experience with metadata and tagging to organize information and experience with IXIAXOFT or other component content management system
• Strong team leadership and ability to delegate responsibility to all levels of the project team, be direct, and hold the team accountable for deliverables
• Ability to manage across formal organizational lines
• Excellent interpersonal skills with demonstrated ability to work with and communicate confidently with stakeholders at all levels, both verbally and in writing
• Excellent negotiation and facilitation skills, including effectively communicating with multiple functions / organizations to identify and negotiate required resources
• Proficient with Microsoft Office Suite
• Experience coaching, training, and mentoring other team members
• Current PMP, PgMP certification
• You'll have a bachelor's degree or equivalent
• For additional comfort in the role :
• Experience with Jira, Financial Force, Anaplan, Confluence, or similar tools
• You have experience in the Human Capital Management (HCM) Industry and / or knowledge and understanding of payroll
• PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions

You'll love working here because you can :

Find out why people come to ADP and why they stay : https : / / youtu.be / ODb8lxBrxrY (ADA version : https : / / youtu.be / IQjUCA8SOoA)

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions. We offer the following benefits : Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is $0.00 - $0.00 / Year

A little about ADP : We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https : / / www.adp.com / about-adp / awards-and-recognition.aspx).

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including : race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status, or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https : / / jobs.adp.com / life-at-adp / to learn more about ADP's culture and our full set of values.