Director - Commercial Excellence Consumer Products

Director, Commercial Excellence

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Under general direction of the VP Strategic Global Sourcing, Consumer Products this role will drive the successful go-to-market strategy for consumer products, acting as a vital link between manufacturers and customers across diverse channels. This role focuses on ensuring seamless commercialization efforts by fostering collaboration, optimizing product launches, and building partnerships to maximize market impact. Additionally, this role collaborates with the consumer products strategic accounts and category management teams to identify opportunities and drive growth. Through a collaborative effort of multiple stakeholders, the Director, Commercial Excellence will be well positioned to drive top and bottom-line impact to the business.

The role will operate with sufficient independence and creativity in the construction of end-to-end solutions driving mutual financial and / or operational value to our manufacturer partners and downstream customers. This innovation process spans from ideation, narrative development, market pilot tests and implementation.

Responsibilities :

• Collaborate with cross-functional teams, including sales, marketing, Replenishment Operations, and finance, to ensure alignment.
• Serve as a point of contact between consumer product manufacturers and customers across various channels (e.g., retail, e-commerce, wholesale, health systems, etc.).
• Facilitate communication to align on product positioning, pricing, promotion, and distribution strategies.
• Create, implement, execute and continuously improve processes that result in predictable, sustainable and repeatable outcomes, including but not limited to standard operating procedures, systems, cross functional processes, contract life-cycle management, compliance metrics, training / on-boarding and sales & operations (S&OP) planning processes.
• Lead end-to-end go-to-market planning for new and enhanced solutions across priority verticals, i.e Corporate Partnerships, Independent Retail, Long Term Care, Health Systems, etc.
• Drive tailored commercialization strategies for multiple channels, ensuring each channel's unique needs and opportunities are addressed.
• Stay informed on channel-specific trends and consumer behavior to provide data-driven recommendations.
• Serve as industry knowledge expert, including market trends to ensure Cencora's voice is heard and is positioned to lead. This includes attendance at industry meetings, regular interaction with key strategic customers, manufacturers and internal stakeholders.
• Cultivate and maintain on-going partnership with Cencora leaders, maintaining knowledge of Cencora business operations, strategies, priorities and needs, to ensure consistent messaging and compliance, transparency to issues, and to meet stated company initiatives.
• Develop and monitor key performance metrics and adjust strategies as needed to optimize outcomes.
• Represent and position Cencora favorably with suppliers and act as an advocate for Cencora interests relative to suppliers' actions and policies.
• Build and nurture strong relationships with key stakeholders, including manufacturers, distributors, and customers.
• Act as a trusted advisor to partners, providing guidance on go-to-market strategies and long-term growth opportunities.
• Identify and implement process improvements to streamline commercialization efforts and enhance efficiency.
• Leverage technology and tools to improve collaboration, forecasting, and reporting. Manages strategic account relationships with senior management of supplier organizations.
• Perform related duties as assigned, including special projects and initiatives.

Requirements :

Salary Range

This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York / Hawaii / Vermont / Minnesota / Massachusetts / Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies : AmerisourceBergen Services Corporation