Emergency Communications Center Specialist

Emergency Communications Coordinator

This is an evening position, 4pm - 12 : 30am. There will be 5 8-hour shifts in a 2-week pay period. Every other weekend. Holiday rotation required.

Essential Functions :

• Receives and transmits emergency and urgent information via radio, computer, and telephone to pre-hospital and in-house personnel.
• Answers and appropriately directs incoming emergency calls from transport and on-scene personnel, providing efficient support and assisting with the coordination of resources.
• Facilitates effective and accurate communication between internal and external departments and staff.
• Provides security dispatching services, monitoring cameras and alarms and reporting activity.
• Maintains accurate documentation of clinical and billing information, emergency communications, and security and medical events, relaying to appropriate personnel as needed.
• Assists with the training of new employees, developing reports, and maintaining emergency communication equipment.

Education Requirement : High School Diploma, or equivalent, required.

Licensure Requirement : (not specified)

Certifications : Paramedic Certification, preferred.

Skills :

Experience : Experience in an Emergency Department or other clinical setting, preferred.

Emergency dispatch or EMS experience, preferred.

Physical Requirements : OCCASIONALLY : Color vision, Flexing / extending of neck, Lifting / Carrying : 0-10 lbs, Walking

FREQUENTLY : Interpreting Data, Problem solving

CONTINUOUSLY : Audible speech, Computer skills, Decision Making, Hand use : grasping, gripping, turning, Hearing acuity, Peripheral vision, Repetitive hand / arm use, Seeing Far / near, Sitting

Additional Physical Requirements performed but not listed above : (not specified)