Medical Receptionist (FT) at Bluegrass Orthopaedics

Job Description

Bluegrass Orthopaedics is seeking a qualified individual to serve as a Full-time Medical Receptionist in our busy Physical Therapy and Hand Center at our Richmond, KY location

If you are a dynamic individual with a desire to provide the highest level of customer service, then this is the position for you!

Candidates for this position must be available Monday thru Friday 8 am - 6 pm.

Responsibilities and Duties

Job Duties :

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Optimizes patients'satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Helps patients in distress by responding to emergencies.
• Protects patients'rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Minimum Requirements :

Other Skills Required :

Comprehensive compensation and benefits package.

Req #3357