Operations Support Specialist

StraitSys Inc

Regular

Position Summary

The Operations Specialist provides high-level support to the CTG President in managing and tracking program activities across the organization's cyber and technology portfolios. This role ensures that all programs meet performance, cost, and schedule objectives through proactive coordination, analysis, and reporting. The Operations Specialist acts as a central liaison between the President, program teams, and functional departments-especially Contracts and Finance-to maintain organizational alignment, contract compliance, and data-driven decision-making.

Key Responsibilities

• Monitor performance, cost, and schedule metrics for all active programs.
• Maintain a consolidated program dashboard summarizing key milestones, deliverables, and risks.
• Track contract deliverables (CDRLs), action items, and deadlines to ensure timely completion.
• Assist in the development and maintenance of Integrated Master Schedules (IMS) and performance baselines.
• Develop and maintain a risk register to identify, track, and mitigate program and organizational risks.
• Collaborate closely with the Contracts Department to track contract modifications, deliverables, and correspondence.
• Support preparation of contract status reports, deliverable tracking matrices, and compliance documentation.
• Ensure accurate documentation and filing of all contract-related materials.
• Collect, analyze, and interpret program data to support decision-making and performance improvement.
• Prepare regular and ad hoc reports, charts, and briefings for the President and senior leadership.
• Track financial performance against budgets and forecasts; highlight trends and variances.
• Develop and maintain briefing materials, presentations, and dashboards for internal and external stakeholders.
• Support executive meetings by preparing agendas, minutes, and action item logs.
• Coordinate communication and workflow across departments to maintain program momentum.
• Recommend and implement tools and processes to improve program tracking and reporting efficiency.
• Support the development and refinement of standard operating procedures (SOPs) for program management activities.
• Assist with resource planning, workload tracking, and organizational performance metrics.
• Assist the President in preparing for strategic reviews, business development planning, and proposal reviews.
• Consolidate inputs from Contracts, Finance, HR, and Program Management to provide the President with a unified operational picture.

Qualifications

Bachelor's degree in Business Administration, Management, Cybersecurity, or a related field preferred .

3-7 years of relevant experience with a degree, or 7-11 years of relevant experience without a degree, in operations, program management, or business analysis (preferably supporting government, cyber, or technology programs).

Familiarity with contract management, financial tracking, and project performance reporting.

Key Competencies

PREFERENCE STATEMENT

Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT

Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion / creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION

It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.