Senior Product Manager, Personalization

Location : Boston, MA or Mountain View, CA

At Wayfair, our Product Management team is responsible for driving the vision and execution necessary to delight customers with world-class experiences. We are organized into small, fully-empowered teams that combine the speed and agility of a startup (with many former entrepreneurs throughout our leadership) and the firepower of a $5 billion company aggressively investing in its continued growth.

As a Senior Product Manager on our Personalization team, you will define experiences that will delight tens of millions of customers. You’ll accomplish this by leading the development of models and platforms to enable content and product personalization that can tailor experiences across all touchpoints. You’ll drive success through your customer obsession, technical dexterity, executive presence, rigorous focus on defining requirements, and delivering business value through elegant solutions. You’ll lead the charge by rallying a fully dedicated team of engineers, machine learning scientists, and data science analysts to define and execute on your vision.

As the CEO of your product, you must have a strong bias for action, be a consummate communicator, be curious, and be willing to identify and fill gaps where necessary to get the job done. You will be asked to break down complex problems and back up your recommendations with quantitative and qualitative reasoning.

What You’ll Do :

Use machine learning to optimize and personalize the layout and ranking of creative content (e.g. banners) and products featured across our website, emails and push notifications globally

Use machine learning to identify attributes of creative content across our website and emails that can be used to optimize and personalize what we show to our customers

Leverage a deep understanding of our customers, internal business strategy, and KPIs to Identify opportunities to improve customer engagement and conversion

Own roadmap planning and manage execution with dedicated Engineering, Machine Learning Science, and Analytics teams. Evolve our strategy as we learn and adjust our business goals, and work cross-functionally to continually improve velocity of insights and experimentation

Desired Skills :

5+ years experience in product management (B2C or B2B)

Track record of building high-impact consumer products

Ability to think and perform both tactically and strategically

Excellent analytical skills with demonstrated experience turning data into actionable insights

Excellent communication and stakeholder management skills at senior leadership level

Deep understanding of business strategy and metrics

Passionate about building functional and engaging user experiences

Cross-functional leadership experience

Highly entrepreneurial mindset, with a bias for customer-focused innovation

Ability to multi-task and work well within a dynamic, fast-paced organization

Positive, people-oriented, and energetic attitude

Familiarity with Excel, SQL, and multivariate testing practices a plus

BA with strong academic record (strong preference for technical, quantitative, or scientific backgrounds)

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form .

Need Assistance?

For more information about applying for a career at Wayfair, visit our FAQ page here .

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here : https : / / www.wayfair.com / careers / privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.

About the company

Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

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