Patient Access Team Lead

Patient Access Team Lead Opportunity

Do you have the career opportunities as a Patient Access Team Lead you want with your current employer? We have an exciting opportunity for you to join Methodist Hospital Texsan which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Methodist Hospital Texsan offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include comprehensive medical coverage, additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans, auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more. Free counseling services and resources for emotional, physical, and financial wellbeing are also provided. There is a 401(k) plan with a 100% match on 3% to 9% of pay, an employee stock purchase plan with 10% off HCA Healthcare stock, family support through fertility and family building benefits, referral services for child, elder, and pet care, consumer discounts, retirement readiness, rollover assistance services, preferred banking partnerships, education assistance, colleague recognition program, and time away from work program.

Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Access Team Lead where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

As a Patient Access Team Lead, you will be responsible for providing feedback on daily registration processes and staffing issues to the Patient Access Supervisor or Patient Access Manager. You will also provide assistance to staff level employees as necessary to ensure compliance with department policies and procedures. Assist leadership with staffing, report reconciliation, and QA process.

What you will do in this role : staff and order supplies according to budget guidelines and department needs, assists Manager and / or Supervisor in creating staff schedules and ensures adequate coverage, model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient's experience expectations, promotes and demonstrates excellent customer service, maintain QA statistics and report results to Supervisor or Manager, oversee the daily activities of the registration area to ensure department standards are met, assists Supervisor and / or Manager in educating registration staff of any changes pertinent to their roles, relieve staff members during employee sick / vacation time, secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits and payment of services from legally responsible patients, work closely and professionally with nursing and ancillary departments in effort to maintain a teamwork approach, excel in all functions performed by patient representatives in all registration areas, collect / request deposits and copays, assume on-call responsibilities to insure adequate staffing and problem-solving, register all patient types, and assist in resolving patient concerns.

What qualifications you will need : high school diploma or GED preferred, at least one year of related experience required.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Access Team Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.