HP PC Break Fix Technician

Our client, a leading technology solutions provider, is seeking a HP PC Break Fix Technician to join their team. As a HP PC Break Fix Technician, you will be part of the technical support department supporting customer service operations. The ideal candidate will have strong mechanical aptitude, excellent problem-solving skills, and a customer-focused attitude, which will align successfully in the organization.

Job Title : HP PC Break Fix Technician

Location : New York, NY

What's the Job?

Provide hardware support and repair services for HP PC products including laptops, desktops, RPOS, and workstations.

Configure hardware, software, and network components to resolve technical issues on customer sites.

Perform repairs on printers and other related hardware, utilizing mechanical skills and tools.

Manage multiple service events efficiently, ensuring timely resolution and customer satisfaction.

Educate customers about technology solutions and maintain professional relationships during service interactions.

What's Needed?

Technical or mechanical hardware repair experience with a demonstrated aptitude for learning new technology.

High School diploma or equivalent; additional hardware technology training or college education preferred.

Availability to work scheduled and unscheduled overtime, including non-traditional workdays and holidays.

Onsite customer-facing experience with strong interpersonal and communication skills.

What's in it for me?

Opportunity to work in a dynamic, fast-paced environment with a focus on customer satisfaction.

Provision of a cell phone reimbursement, laptop / tablet, and professional dress code.

Participation in background checks and ongoing professional development.

Chance to develop technical skills and grow within a supportive team environment.

Work with a reputable organization committed to diversity and inclusion.

Upon completion of waiting period, consultants are eligible for :

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Account

Supplemental Life Insurance

Short Term and Long Term Disability Insurance

Business Travel Insurance

401(k), Plus Match

Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.