Solutions Consultant

A company is looking for a Solutions Consultant to help prospects understand and implement AI technology for customer service operations.

Key Responsibilities

Collaborate with Account Executives to build relationships and win deals by addressing technical objections

Conduct discovery sessions to understand customer challenges and design tailored AI solutions

Lead Proof of Concept engagements and create implementation roadmaps for successful transitions

Required Qualifications

3+ years in a customer-facing technical role such as pre-sales or solutions engineering

Experience with enterprise clients and navigating complex organizational structures

Ability to gather client requirements and communicate them effectively to product and engineering teams

Proven track record of building strong relationships, particularly with sales teams