As a Site Reliability Engineer, you will drive system reliability, performance, and operational excellence through automation, observability, and proactive incident management.
You’lllead incident response and root cause analysis (RCA) for complex production issues, ensuring rapid recovery, effective communication, and long-term corrective actions. By collaborating closely with engineering teams,you’llstrengthen system resilience and continuously improve reliability practices.
You’lldesign and enhance monitoring and observability solutions using leading APM tools (logs, metrics, and traces), building intelligent alerting frameworks to proactively detect and mitigate issues.
You’lldefine and maintain SLIs / SLOs ,identifyperformance bottlenecks, and apply best practices in performance optimization , database management , and Kubernetes operations .
The role emphasizes automation and continuous improvement —eliminatingmanual tasks,optimizingCI / CD pipelines, and scaling operational efficiency through tools and scripts.
Work with a global SRE team, fostering a culture of reliability, accountability, and continuous innovation across teams.
Minimum Qualifications
Bachelor’s degree in computer science, computer engineering or related field, or relevant training. Or equivalent combination
of experience and education.
3 years’ experience in technical operations support role.
3 years’ experience with enterprise cloud platforms.
Availability to work extended or off-cycle hours and participate in a 24 / 7 Site Reliability on-call rotation.
Preferred Qualifications
Experience in e-commerce application development or operations
Previous experience with AWS, GCP & Kubernetes
Experience with APM tools such as Datadog, New Relic or Dynatrace.
Experience in an agile development environment.
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Site Reliability Engineer • Honolulu, HI, United States
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