Senior QA Specialist

Sr. Quality Assurance Specialist

Location : Washington, DC (Hybrid – 2 days onsite)

Clearance : Top Secret

Status : Exempt

Salary : $105,000 - $115,000

We are seeking a Sr. Quality Assurance Specialist to support a new contract.  This division consists of a team of technical leaders that deliver advanced technical solutions to government organizations. Our customers have high standards, are technically adept, and use our products daily to support their mission of protecting national security.

Responsibilities

QA Department Management

Prepare and maintain an annual QA budget

Prepare and maintain annual Process Improvement Plan

Prepare and deliver QA personnel performance appraisals

Assist in proposal development

Provide QA support to protégé and small business partners of the company

Maintain vendor relationships (ISO auditors, CMMI consultants, etc.) and direct vendor activities during work engagements

Support the Director of Security in ISO 27k compliance

Perform pre-audit planning and preparation activities

Conduct internal process, work product and service audits by evaluating software development and service performance and deliverables against process documentation, project schedule, and quality standards.

Perform a variety of technical and administrative activities related to the function of QA, including, but not limited to, scheduling, checklist development, report writing, facilitating root cause / lessons learned analysis, and internal / external presentations.

Analyze, compile, and report findings of non-compliance and provide recommendations for improvement.

Identify, log, escalate, and track issues, lessons learned, non-conformances, and corrective actions to closure

Identify opportunities for improvements, including the review and assessment of lessons learned

Support corporate, program management, and operations staff in developing and maintaining documented plans, procedures and other process assets

Assist in institutionalizing risk management best practices and implementation throughout the organization and on the programs

Manage Quality team and perform supervisory tasks as required

Knowledge Management

Capture and analyze data and store the information according to records retention requirements

Analyze and report various measures to program and corporate management.

Provide scheduled and ad-hoc reports as requested

Ensure QA knowledge management tools are appropriately maintained

Change Management

Evaluate change proposals to ensure related configuration items are addressed

Work with corporate, program, and operational managers to embed process, procedure, and practice changes

Support program Change Advisory Board (CAB) and Emergency CAB meetings and run such meetings for the Corporate office

Establish change model and produce standard change templates

Conduct post implementation review of authorized and implemented changes

Configuration Management

Create and track configuration change proposals

Work with subject matter experts to ensure proposed configuration items (CIs) and CI modifications are correctly identified and documented for submittal to the change management process

Maintain information about CIs, CI relationships, CI traceability and status

Required Qualifications

Bachelor’s Degree in relevant field

5+ years’ experience managing QA process on multiple contracts

Scrum Master Certification (CSM)

Experienced in quality management frameworks and standards such as CMMI, ITIL, and ISO

Self-starter, detail oriented with strong communication, collaboration, organizational, and analytical skills

Ability to drive implementation; influence and promote organizational change

Experienced in auditing processes, services, and management systems

Familiarization with technical terms related to System and Network Engineering

Ability to develop and deliver instructional guides and live training on processes and process assets

Ability to effectively prioritize multiple deadlines and adapt in a dynamic environment

Experienced with SharePoint and Microsoft Office, including Excel at an intermediate to advanced level

Experienced with functionality of configuration management software

Ability to demonstrate high integrity and appropriate judgment working with sensitive data

Ability to develop and deliver agendas, plans, processes, process assets, and reports accurately and on schedule

Experience in the development, implementation, and continuous improvement of business processes and process assets

Must be able to travel to client sites and pass the required background investigations to obtain appropriate clearance to work on sites, as required

Demonstrated ability to gain staff buy-in on quality program activities, as well as function as an ambassador of continuous process improvement

Desired Skills and Qualifications

Multiple ITIL Intermediate level and / or Practitioner

ISO 9001 and / or 20000-1 Requirements and Internal Auditor Certificates

Certified CMMI Associate or Professional

Certified Internal Auditor or equivalent

About Us

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Our Benefits

Inclusive and supportive work environment

Competitive compensation package

Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing

Medical, dental, vision, 401(K) with company match

Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave

Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards

Wellness and mental health benefits

Commuter benefits

Flexible work options

Our Commitment to Diversity and Inclusion

We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices. IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact staffing@intellidyne-llc.com or 703-575-9715.