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Network and Desktop Support Engineer

Network and Desktop Support Engineer

ATUMNewark, CA, United States
3 days ago
Job type
  • Full-time
Job description

At ATUM we are industrializing biotechnology from Genes to Proteins to Cell Lines. ATUM's tools and solutions are fueling the transformation of biology from a discovery science to a sustainable engineering discipline. By collaborating with our clients, ATUM develops innovative technologies and services to accelerate breakthroughs and move research & development further faster. Our focus on scientist-to-scientist problem solving creates long-term partnerships with our clients. For over 20 years we have been at the intersection of synthetic biology and machine learning and its application across a multitude of industries from pharmaceuticals to biocatalysis to food.

ATUM is looking for a Network and Desktop support engineer. This role is a full time in office role. The desired candidate will have the following qualifications and responsibilities

Qualifications :

  • 3-4 years in a hands on role supporting Windows desktop and Linux server environments.
  • Experience in developing and implementing scripts using C#, Bash, etc.
  • Experience working in the biotech industry is a plus.
  • Excellent technical knowledge of windows desktop hardware and software
  • Desktop hardware and system troubleshooting experience
  • Working technical knowledge of current networking protocols, operating systems, and technology standards
  • Good understanding and competency with common desktop and cloud applications, such as Office365, Google Workspace, Adobe, etc.
  • Effective interpersonal skills and relationship-building skills
  • Strong written and oral communication skills
  • Strong analytical and problem-solving abilities, with keen attention to detail and customer-service orientation
  • Self motivated and directed, able to effectively prioritize, track and execute tasks in a high-pressure environment
  • Enterprise network maintenance and troubleshooting experience is a plus.
  • Experience with Unix / Linux server administration and maintenance in production environments is a plus.

Responsibilities

  • Responsible for analyzing, developing and implementing desktop support solutions
  • Provides end-user support in a Windows environment and day-to-day support for employee Desktop-computing issues
  • Evaluates new desktop software technology and management tools and recommends solutions for deployment in the desktop environment
  • Designs, builds, and deploys OS images, applications, and desktop environment modifications using packages and scripts
  • Creates tests, deploys, and maintains packages, batch files, and scripts for system administration and lab automation.
  • Creates backup images of critical computers' hard drives and restores on new hard drives, when needed.
  • Assesses the need for workstation upgrades and develops deployment strategy
  • Sets up, configures and installs desktops and laptops for new hires.
  • Installs and supports enterprise-wide applications such as : Windows, MS Office, chrome, and other required applications.
  • Performs hardware replacements as equipment becomes defective or obsolete
  • Maintains accurate PC, printer, software and LAN equipment inventory through inventory tracking software and vendor services
  • Participates in the development and maintenance of IT processes and procedures
  • Sets up conference room computers using multimedia equipment such as audio devices and projectors
  • Takes ownership of tasks, projects, and relationships and follows through on obligations and promises

    • As an employee-owned company, we believe each unique individual's contribution complements the overall strata of what makes us successful. Achievements are measured in long-term results and relationships built over the daily efforts of our dedicated team members. We are looking to add like-minded individuals who are passionate about the companies success and the science we use to enable that success.

    Benefits

  • Be part of the next gen biotech revolution
  • Excellent growth opportunities
  • Great Compensation & benefits package

    • Not open to relocation

    $95,000+ DOE

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    Desktop Support • Newark, CA, United States