Automotive Service Director

Job Description

Job Description

Job description

Company Overview

Leading automotive dealership dedicated to providing exceptional sales and service experiences. We pride ourselves on our commitment to customer satisfaction and our extensive knowledge of the automotive industry. Top pay for top talent!

Summary

We are seeking a proven and highly experienced Service Director to join our team. This leadership role is pivotal in driving operational excellence and enhancing customer engagement within our dealership. The Director will oversee fixed operations departments, ensuring alignment with our mission of delivering top-notch automotive services.

Responsibilities

• Lead and manage dealership operations to achieve sales and service goals.
• Develop and implement strategic plans to enhance customer satisfaction and loyalty.
• Oversee staff training programs to ensure high-quality service delivery.
• Analyze performance metrics to identify areas for improvement and growth.
• Foster a positive work environment that encourages teamwork and professional development.
• Collaborate with marketing teams to promote dealership services effectively.

Requirements

Proven experience in a leadership role within the automotive industry.

Strong understanding of automotive diagnostics and vehicle maintenance.

Excellent customer service skills with a focus on client satisfaction.

Ability to analyze data and make informed decisions based on performance metrics.

Effective communication skills to interact with staff, customers, and stakeholders.

If you are ready to take your career to the next level in the automotive industry, we invite you to apply today!

Job Type :  Full-time

Pay : $100,000.00 - $200,000.00 Plus per year! Top pay for top talent!

Benefits :

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Experience :

Ford Manufacturer service management : 5 years (Required)

Ability to Commute :

Knoxville, TN 37912 (Required)

Ability to Relocate :

Knoxville, TN 37912 :  Relocate before starting work (Required)

Work Location : In person