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Operations Supervisor Overnight - Accredo
Operations Supervisor Overnight - AccredoCigna • Orlando, FL, US
Operations Supervisor Overnight - Accredo

Operations Supervisor Overnight - Accredo

Cigna • Orlando, FL, US
11 hours ago
Job type
  • Full-time
Job description

Operations Supervisor

As an Operations Supervisor, you will be responsible for the day-to-day operations of a team of associates in Pharmacy Operations, monitoring productivity and performance standards while planning and directing workflow and project assignments. This position is for an overnight schedule. Shift : Sunday - Wednesday; 7 : 00 PM - 5 : 30 AM EST.

Here's a little more on how you'll make a difference :

  • Promote a positive team environment and ensure best practices are shared
  • Assist in development of programs and process improvements to enhance the level of internal and external customer service provided
  • Oversee team and individual performance standards and service standards are met
  • Develop, coach, and provide feedback to employees concerning quality, reliability, accountability, and productivity

What you need to do the job :

  • High School Diploma or equivalent is required; Bachelor's Degree preferred
  • Work experience managing teams in a distribution / fulfillment, or pharmacy dispensing setting
  • Demonstrated leadership skills and the ability to effectively develop and assist team members
  • General PC knowledge; MS Office, Internet, email
  • Excellent oral, written, and phone communication skills
  • Experience in training and coaching less experienced staff
  • Advanced problem solving skills
  • The ability to work collaboratively with other departments to resolve complex issues with innovative solutions
  • Ability to adapt to a dynamic working environment, make independent decisions
  • Demonstrated ability to handle difficult conversations in a professional manner
  • Ability to be on feet for entire shift; walking, bending, and lifting.
  • Valid Florida Pharmacy Technician License / Registration is a plus

    • About Evernorth Health Services

    Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care, and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention, and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

    Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status, or any other characteristic protected by applicable equal employment opportunity laws.

    If you require reasonable accommodation in completing the online application process, please email SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

    The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco / nicotine users in states where that is legally permissible. Candidates in such states who use tobacco / nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

    Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances.

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