Claims Administrator

Independent Adjuster Manager

Assign and oversee independent adjusters handling losses for Lloyd's Syndicates

Essential Duties :

Enter First Reports / New Losses into the system

Review new losses for coverage prior to assigning to adjuster or Company

Send acknowledgements to brokers

Maintain accurate reserves for claim files

Analyze adjuster reports for coverage, accuracy and compliance with London requirements

Be able to make decisions regarding coverage of claims

Present applicable reports to London broker for authorization where necessary

Communicate required authorizations to adjusters and monitor communications between London and adjusters / attorneys

Answer London Company inquiries

Communicate with underwriting regarding policy issues / inconsistencies relating to losses

Issue payments to insureds / claimants

Prepare checks for mailing

Review adjuster and vendor invoices / set up for assistant to pay

Enter notes and payments into system to update claim status

Review daily follow ups

Follow up with adjusters for overdue reports

Handling incoming emails daily

Customer service for incoming calls from brokers, insureds, etc

Weekly meeting with claim manager or as needed

Qualifications :

Strong knowledge and understanding of Commercial and Homeowners property coverage and a clear understanding of insurance terminology.

Good communication skills to discuss claims with adjusters and attorneys.

Solid customer service and organizational skills to handle a heavy workload.

Ability to work both independently and as a team player

We offer a total compensation package which includes salary (60k-75k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More.