AI Specialist

AI SPECIALIST

Description

We are at the forefront of technological innovation, dedicated to creating cutting-edge solutions that transform industries. We are seeking a highly skilled and motivated GAI Expert / Software Engineer to join our dynamic team. If you are passionate about generative AI, large language models (LLMs), and the latest advancements in agentic technologies, we want to hear from you!

Job Summary

As a GAI Expert / Software Engineer, you will be responsible for building an application that generates code, pipelines, and creates web applications automatically via prompts. You will also play a key role in enhancing our contact center operations using generative AI frameworks. This role requires a deep understanding of AI, machine learning, and software engineering principles, as well as a strong foundation in writing maintainable, testable, and modular code.

Key Responsibilities

• Design, develop, and maintain applications that generate code, pipelines, and web applications automatically via prompts using generative and agentic AI.
• Enhance contact center operations by integrating generative AI solutions that improve customer experience and operational efficiency.
• Apply software design principles and common patterns to write clean, maintainable, and scalable code.
• Leverage unit testing frameworks to ensure code quality and reliability.
• Experiment with and implement cutting-edge LLM agentic technologies to enhance application capabilities.
• Collaborate with cross-functional teams and business stakeholders to accelerate adoption of AI-powered tools.
• Implement GAI solutions in alignment with AI Policies.
• Conduct R&D to explore new AI techniques and future technologies such as blockchain and quantum computing.
• Optimize and fine-tune AI models for performance, scalability, and accuracy.
• Provide technical guidance and mentorship to junior team members.

Required Qualifications

Preferred Qualifications