Branch Manager

Senior Helpers of East ColumbiaGreenville, SC, US

25 days ago

Job type

Full-time

Job description

Job Description

Great companies need great leaders. Joining our Team will let you use your entrepreneurial spirit, and operations, business, and sales development experience to inspire your team to deliver excellent care to our clients and their families. If you are looking for a workplace where you’re appreciated and valued, and want to make a difference in your community, we want you to apply to our Branch Manager position. Our Branch Manager will be responsible for the revenue growth, planning, directing, overseeing and control of the day-to-day operations.

We are looking for someone who shares our passion for improving the quality of life of our clients. We strive every day to raise the bar for homecare and be the best at everything we do. It's not easy but our Team team believes in our mission and and receives fulfillment from making a positive difference in the lives of everyone we touch. We believe in developing our team and promoting from within and we reward those who want to grow as we grow.

Why Join Us?

Great Place to Work® Certified
Autonomy—We encourage our team members’ independence and believe in our team to complete their job duties without micromanaging.
Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony.

Examples of Job Duties :

Manage the day-to-day operations, provide daily support and leadership to care and office teams.

Develop and implement specific strategies that will ensure high-quality client care and effective utilization of resources, for growth and financial viability.

Determine lead sources and establish and maintain partnerships with influence centers (hospitals, senior living communities including independent, assisted, memory care, and skilled nursing, rehabilitation, respite care, hospice, home health, physician practices, VA, and other related healthcare providers)

Develop and manage new lead sources through face-to-face meetings, networking, and digital strategies; manage digital marketing functions.

Develop and maintain weekly activity reports and track KPIs.

Establish a communication process for new clients that includes caregiver introductions, first day service calls, and a visit within the first 90 days.

Collaborate with owner with coaching and training of internal staff members; ensure staff communications are accurate and thorough.

Adhere to federal, state, and local laws and regulations.

Examples of Qualifications :

Bachelor’s degree preferred (or equivalent combination of 4+ years of relevant work experience)

Minimum of three years of experience of operations in home care, home health, or healthcare strongly preferred.

Possess exceptional organizational and rapport building skills, be an active listener, attentive to detail and can prioritize in a changing environment.

Possess excellent communication and follow-up skills with prospects, referral sources, and key influence center personnel.

Possess a driven and independent spirit motivated by achieving results.

Ability to develop partnerships by soliciting the commitment and buy-in of others.

Have exposure to digital marketing.

Proactive with foreseeing potential issues and providing appropriate resolution.

Ability to work independently and have a positive influence on team.

Proven ability to lead, motivate, and encourage collaboration within a diverse team that results in achievement of goals.

Complete other duties as assigned.

Examples of Job Benefits :

Dental Insurance

Vision Insurance

Short team & Long-term Disability

Paid Time Off

Pay On Demand

Bonus Structure

Training and Professional Development

About Us :

We are an independently owned and operated franchisee that has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.

We are proud to be an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

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Branch Manager • Greenville, SC, US