Job Description
Position Title : Legal Operations Analyst / eBilling Analyst
Location : Onsite – Glendale, AZ
Pay Range : $25–$30 per hour (W2)
Employment Type : Contract (5 months, with potential extension)
Position Overview
We are seeking an experienced eBilling Analyst to join our Legal Operations team on a 5-month contract. In this role, you will manage and support the company’s electronic billing, matter management, and outside counsel engagement processes. You’ll play a key role in ensuring compliance with billing guidelines, optimizing eBilling workflows, and serving as the primary liaison between internal stakeholders, outside counsel law firms, and system vendors.
Key Responsibilities
- Manage daily operations of the eBilling system, including invoice submission, validation, review, and approval workflows.
- Oversee onboarding and maintenance of outside counsel firms in the matter management system, including rate submission and tracking.
- Act as the primary point of contact for outside counsel and vendors regarding billing guidelines, invoice submissions, and troubleshooting.
- Monitor eBilling queues, resolve billing exceptions, and escalate complex issues as needed.
- Generate reports and dashboards to track legal spend, accruals, budgets vs. actuals, and outside counsel performance.
- Partner with Legal Operations leadership to evaluate and improve billing processes, system functionality, and data accuracy.
- Ensure compliance with company eBilling policies and outside counsel engagement terms.
- Provide excellent customer service and maintain strong communication with both internal teams and external partners.
Required Qualifications
3+ years of experience in eBilling, legal operations, or law firm billing.Hands-on experience with eBilling platforms such as TeamConnect, Collaborati, or similar systems.Familiarity with matter management and document management systems.Strong analytical and problem-solving skills with a high level of attention to detail.Excellent written and verbal communication skills; able to collaborate effectively across departments.Proficiency in Microsoft Excel and reporting or dashboarding tools.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.Preferred Skills
Prior experience working in a corporate legal department or directly with outside counsel law firms.Understanding of accruals, budgets, and legal spend management.Exposure to TAP workflow automation (design, testing, or administration).Contract Details
Duration : 5 months (possible extension)Schedule : Full-time, Monday–FridayLocation : Glendale, AZ (onsite role)Pay Rate : $25–$30 per hour on W2Benefits that Russell Tobin offers :
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.