Student Services Counselor

Student Services Counselor

We are looking for a Student Services Counselor who is committed to ensuring access and affordability for students and families through expert financial guidance and student support. This role reports to the Assistant Director for Customer Service and rotates through a high-traffic student services center, managing inquiries via phone, email, and in-person interactions. The ideal candidate brings deep knowledge of student accounts, financial aid, and academic policies to help resolve a wide range of issues and contribute to the organization's goals around service and student retention. The position offers a pay rate of $27 per hour.

Key Responsibilities :

Student Financial Services Expertise

• Apply expert knowledge of student accounts, financial aid, loans, and academic records to resolve issues
• Interpret and implement policies and regulations, maintaining up-to-date documentation and compliance

Customer Service & Counseling

Financial Management & Resolution

Required Experience :

Nice-to-Have Experience :

Required Skills :

Preferred Skills :

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and / or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.