Sr. Data Scientist

Senior Member, Risk & Servicing Business Intelligence Team

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary :

As a senior member of the Risk & Servicing Business Intelligence team, you will play a key role in measuring critical servicing and risk metrics. This position offers exposure to complex problem-solving in a big data environment, leveraging analytics to generate actionable insights and deliver solutions that enhance customer experience. You will contribute to strategic business decisions while mentoring and developing junior team members. The Business Intelligence team, part of the Global Financial Crimes and Customer Protection organization, addresses all analytical needs related to risk and servicing. By enabling data-driven decision-making and collaborating with product, risk management, and finance experts, the team's insights directly impact the security and experience of millions of users worldwide.

Job Description :

Global Financial Crimes and Customer Protection (GFCCP) is responsible for fulfilling PayPal's commitment to combat money laundering, terrorism financing, and related financial crimes around the world, including sanctions enforcement. This is achieved through a global network of best-in-class investigators and specialized teams dedicated to the development and implementation of strategic policies, advanced analytics, robust reporting, and cutting-edge technology.

In your day-to-day role you will :

• Dive into extensive datasets, defining and tracking essential KPIs to drive actionable insights for informed business decisions.
• Develop controls and monitoring dashboards to ensure performance against business goals, regulatory requirements, and business priorities.
• Architect and oversee the entire data infrastructure lifecycle, ensuring seamless automation of processes from end to end, ensuring efficiency and accuracy.
• Lead or participate in ad-hoc projects and initiatives related to risk management, operations optimization, leveraging data-driven approaches to address specific business challenges or opportunities.
• Work on assignments of intermediate complexity with minimum supervision and constantly seek improvement within defined tasks.
• Good understanding of general business trends and directions to be able to put own work in a broad business context.
• Drive effective communication with collaborators to achieve the optimal level of decisioning and business results.
• Ability to proactively derive actionable insights from developed solutions to enhance and influence operational decision making.

Requirements :