Assistant General Manager for Hotel

Job Description

Job Description

Benefits :

• Bonus based on performance
• Paid time off
• Operational Management :
• Overseeing all hotel departments, including front desk, housekeeping, maintenance, and food & beverage, to ensure smooth and efficient operations.
• Guest Relations :
• Handling guest complaints, addressing concerns, and ensuring high levels of guest satisfaction and loyalty.

Staff Supervision and Training :

Managing, training, and developing hotel staff, ensuring they meet performance standards and adhere to safety protocols.

Financial Management :

Assisting the General Manager with budgeting, forecasting revenue and expenses, and monitoring financial performance.

Revenue Generation :

Implementing strategies to increase revenue, such as implementing yield management policies and promoting hotel services.

Sales and Marketing :

Supporting sales efforts, coordinating advertising and promotional programs, and working with marketing teams to improve the hotel's public image.

Human Resources :

Assisting with hiring, onboarding, and performance evaluations of staff.

Compliance and Regulations :

Ensuring compliance with all applicable laws, regulations, and safety standards.

Event Management :

Overseeing the planning and execution of hotel events and functions