General ManagerHRI Hospitality • Dana Point, CA, United States
General Manager
HRI Hospitality • Dana Point, CA, United States
2 days ago
Job type
- Full-time
Job descriptionMinimum of 5 years of progressive hotel management experience, including at least 2 years as a General Manager or Assistant General Manager. Proven success in hotel operations, sales, financial performance, and team leadership. Experience with branded hotel systems and compliance standards preferred. The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Strong leadership, organizational, and interpersonal skills. Excellent financial management, forecasting, and analytical abilities. Proven ability to drive sales initiatives and maintain key client relationships. Strong communication and presentation skills, both verbal and written. Proficient in hotel PMS, Microsoft Office Suite, and revenue management tools. Demonstrated ability to foster teamwork and uphold service and brand standards. Comply at all times with company, brand, and property standards to ensure safe and efficient hotel operations. Provide strategic leadership and direction for all departments, ensuring operational excellence and alignment with company goals. Conduct daily property tours of operational departments, addressing issues proactively through department heads. Conduct weekly staff meetings, including training sessions and reviews of sales, operations, and guest satisfaction initiatives. Participate in Manager-on-Duty (MOD) coverage as scheduled. Ensure all departments adhere to established productivity levels and checkbook accounting procedures. Conduct regular inspections of guest rooms and public spaces with the Housekeeping Manager and Chief Engineer to ensure quality and maintenance standards. Maintain procedures for handling the hotel safe and conduct monthly safe audits. Stay visible and engaged in guest areas during peak times, greeting guests and offering assistance. Meet all financial review deadlines and corporate reporting requirements. Conduct monthly financial reviews with department managers and supervisors. Oversee and assist in the preparation of annual budgets, forecasts, and strategic planning sessions. Forecast monthly financial performance by estimating revenues and expenses; review variances and adjust as needed. Ensure accurate and timely submission of all financial documentation to the corporate office in compliance with accounting calendars. Conduct monthly credit meetings and actively participate in hotel credit and collection policies. Partner with the Director of Sales to conduct daily business review meetings focused on prospecting activity, account calls, and conversion goals. Play an active role in sales efforts by meeting with top accounts, hosting client events, and maintaining strong community and industry relationships. Meet with on-site contacts and clients regularly to support ongoing business development and retention. Attend and ensure that all scheduled property meetings and sales strategy sessions take place as planned. Recruit, interview, and hire management-level team members; personally interview final candidates for all management positions. Conduct performance evaluations for Executive Committee members and ensure all managers follow proper performance and disciplinary procedures. Provide development opportunities through training, mentorship, and participation in corporate training programs. Ensure service and brand standard training occurs regularly in each department. Promote a positive, team-oriented environment focused on guest satisfaction and associate engagement. Ensure fair and equitable treatment of all employees in accordance with company and brand policies. Adhere to and enforce all HRIL / MWTH and brand management policies, training new managers to ensure full compliance. Maintain a strong presence throughout the property, building relationships with guests, associates, and clients. Oversee property cleanliness, maintenance, and preventive maintenance programs through regular inspections. Ensure training and accountability for guest service excellence across all departments. Assist in creating a positive and service-focused culture that drives guest loyalty and brand advocacy. Complete required corporate training modules and certifications as assigned. Perform any additional duties as requested by Corporate Executives or the Vice President of Operations.
JOB DESCRIPTION
Job Title : General Manager
Department : Executive Office
Supervision Exercised : Hotel Department Heads
Supervision Received : VP of Operations
JOB SUMMARY
The General Manager is responsible for providing strategic leadership and operational direction for the hotel. This position ensures the achievement of financial goals, guest satisfaction, team engagement, and brand standards while maintaining a positive and results-driven culture. The General Manager oversees all aspects of hotel operations, including sales, revenue management, front office, housekeeping, maintenance, and food & beverage, to deliver exceptional guest experiences and drive profitability.
MINIMUM REQUIREMENTS
Education
- Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
- High school diploma or equivalent with extensive hospitality management experience considered.
Experience
Skills and Knowledge
JOB DUTIES
Leadership & Operations
Financial Management
Sales & Revenue Generation
Talent Development & Compliance
Guest Relations & Property Standards
Additional Responsibilities
Create a job alert for this search
General Manager • Dana Point, CA, United States
Related jobs
Studio Manager – Club Pilates Irvine UTC Location : .Irvine, CA Job Type : Full-Time Compensation : Competitive base + Monthly performance bonuses Perks : Complimentary Pilates m...Show more
The Staff Dentist's primary job function is to work as part of a team to provide high quality, efficient and service oriented patient care while demonstrating the health center's core values.Under ...Show more
Globally renowned consumer brand.The Company is in search of a visionary and experienced Vice President of Design to spearhead its global creative direction.
The successful candidate will be respons...Show more
Job Description : Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.
Field Sales Representatives at AT&T are driven to connec...Show more
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right t...Show more
The Aerospace Capture Manager is responsible for leading the development and execution of capture strategies to win new business in the aerospace sector.
This role involves identifying opportunities...Show more
A leading beauty salon in Laguna Niguel is seeking a General Manager to oversee daily operations and drive the salon's success.
Responsibilities include managing team performance, maximizing sales a...Show more
We are looking for excellent General Manager candidates to join our management team.The primary role of the Wingstop General Manager is to work in tandem with the District Manager to oversee the da...Show more
BARRANCA PARKWAY, SUITE P, Irvine, CA.That's why people come to Pizza Hut.It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication.If y...Show more
Kinema Fitness is a premium fitness center operator that provides onsite wellness solutions to corporate facilities across the country.
Kinema Fitness is seeking a full-time General Manager to opera...Show more
Job Title : General Manager (GM).Supervisor : Area Coach (AC), Director of Operations (DO).Basic Purpose : The General Manager serves as a mentor and leads their team to success, ensuring optimal perf...Show more
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood.
We build lasting relationships by doing the right t...Show more
At HRI Hospitality, we offer a unique perspective on hotel ownership and management.We’re here to expand the possibilities of what once was, with our history of restoring properties to their former...Show more
Solicits and manages reservations sales-related opportunities.Supervises and provides training and work assignments to Reservations Sales staff.
Actively up-sells each business opportunity to maximi...Show more
General Manager Position At D1 Training - Mission Viejo.If you are a world class general manager who loves the fitness industry and has the ability to manage and grow a facility within one of the f...Show more
Director of Sales, Group - Waldorf Astoria Monarch Beach Resort (HOT0C3VQ).Waldorf Astoria Monarch Beach Resort & Club 1 Monarch Beach Resort North Dana Point 92629.
Hilton is seeking strategic lead...Show more
Job Description A general manager is a person who is a leader and a motivator.A general manager at Domino's Pizza is motivated to run a successful, profitable and a clean operation.This person can / ...Show more
Assistant General Manager Opportunity.Come join Panera Bread an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023!.
We are also proud to be named a Top Workpla...Show more
General Manager for Pilates Studio
VFit Group • Irvine, CA, US
Full-time
Quick Apply
Last updated: 30+ days ago
Dentist (DDS or DMD)
Camino Health Center • San Clemente, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
Vice President of Design (Dana Point)
Confidential • Dana Point, CA, US
Part-time
Last updated: 30+ days ago • Promoted
Bilingual Mandarin Field Sales Representative
AT&T • San Clemente, CA, US
Full-time
Last updated: 20 hours ago • Promoted • New!
Relationship Banker - Laguna Beach Market - Dana Point, CA
Chase • Capistrano Beach, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Aerospace Capture Manager
Internetwork Expert • San Clemente, CA, United States
Full-time
Last updated: 30+ days ago • Promoted
General Manager - Drive Growth & Guest Experience
The Lash Lounge • Laguna Niguel, CA, United States
Full-time
Last updated: 9 days ago • Promoted
General Manager
FWS • Rancho Santa Margarita, CA, United States
Full-time
Last updated: 5 days ago • Promoted
General Manager
Pizza Hut • Irvine, CA, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager for Corporate Fitness Center
Kinema Fitness • Irvine, CA, US
Full-time
Quick Apply
Last updated: 1 day ago
Taco Bell General Manager
Taco Bell • Mission Viejo, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Relationship Banker - Laguna Beach Market - Dana Point, CA
JPMorgan Chase • Capistrano Beach, CA, US
Full-time
Last updated: 30+ days ago • Promoted
General Manager
HRI Hospitality • Dana Point, CA, United States
Full-time
Last updated: 10 hours ago • Promoted • New!
Reservation Sales Manager
Marriott • Capistrano Beach, CA, US
Full-time
Last updated: 17 hours ago • Promoted • New!
Fitness Sales Manager
D1 Training • Mission Viejo, CA, US
Full-time
Last updated: 30+ days ago • Promoted
Director of Sales, Group - Waldorf Astoria Monarch Beach Resort
Hilton Worldwide, Inc. • Dana Point, CA, United States
Full-time
Last updated: 15 days ago • Promoted
General Manager(08493) - 1100 S. Coast Hwy. Suite 205
Domino's • Laguna Beach, CA, US
Full-time
Last updated: 4 days ago • Promoted
Manager
Panera • Mission Viejo, CA, US
Full-time
Last updated: 30+ days ago • Promoted