Job Description
Job description :
Studio & Front Desk Manager
Karen Lord Pilates Movement — Los Angeles, CA
Full-time | Multi-location wellness studio (3 locations + 4th opening Jan.)
About Us
Karen Lord Pilates Movement offers a modern classical-Pilates experience with an athletic edge. We currently operate three locations and will open our fourth in January. We’re seeking a dedicated leader who loves fitness + wellness and shares our brand’s contemporary, inclusive ethos.
Your Role
As Studio Manager, you are the operational backbone of our studio network. You’ll oversee people, process, and guest experience—ensuring each location feels exceptional, efficient, and aligned with our brand.
Key Responsibilities :
- Recruit, hire, train and, when necessary, terminate front-desk staff; build and manage weekly staff schedules.
- Serve as primary operational contact for front-desk and trainer teams.
- Optimize trainer schedules, manage private-session bookings, and respond to client inquiries.
- Deliver outstanding customer support; resolve client concerns calmly and positively.
- Maintain and update studio policies, procedures, and operations manuals.
- Enforce studio standards and ensure staff + clients follow guidelines.
- Manage product inventory, supplies, and ordering workflows.
- Represent ownership, execute strategic vision, and organize special events + brand collaborations.
- Maintain a clean, organized, and professional studio environment.
- The role may include some front-desk hours when needed.
- Driving required : the position will travel to multiple locations .
Required Skills & Attributes
Proven interpersonal + leadership skills; customer-service oriented.Highly organized with strong multitasking and operational focus.Exceptional attention to detail and a proactive mindset.Tech-savvy : adept with scheduling systems, Mindbody software, and business operations.A kind, positive, upbeat personality that aligns with our inclusive studio culture.Interest in fitness and wellness; experience in a studio environment strongly preferred.Why You’ll Love Working Here
Join a growing boutique Pilates group with expansion ahead.Work in a supportive, care-first team culture that values growth and internal promotion.Opportunity to lead and shape operations across multiple locations.Compensation & Benefits
Salary is competitive and commensurate with experience. We also offer opportunities for growth, team development, and involvement in a rapidly expanding studio brand.
To Apply :
Send your resume and a brief cover letter explaining why you’re excited about joining Karen Lord Pilates Movement. We look forward to speaking with you!
Job Type : Full-time
Benefits :
Employee discountPaid time offWork Location : In person