Mainframe Systems Programmer CICSRemote - United States
Position Summary
Provide premium software support and services to Ensono mainframe clients as they relate to CICS.
Position reports to Manager, MF Programming
Key Areas of Focus for this Role
- Fulfill customer service requests (CSRs) for mainframe CICS customers in a timely manner as they pertain to CICS TS and related OEM software products.
- Provide primary support for reported problems related to CICS TS and related OEM software products.
- Provide support on 24 x 7 x 365 basis and in multiple time zones.
- Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity / scalability purposes).
- Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products.
- In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customers disaster recovery plans.
- Adhere to a schedule that efficiently manages resources and allows timely implementations.
- Follow ITSM change control procedures :
- Implementing vendor product specific corrections (fixes) and
- Upgrading, maintaining, enhancing or providing new options to applicable z / OS products within any given customer partition.
What the Ideal Candidate Brings to this Role
Required Qualifications
Bachelors degree required and / or equivalent work experience.5+ years experience on the zSeries (mainframe) platform including hands on technical experience (installation and maintenance of products) related to CICS TS and OEM product support.Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products.Thorough working knowledge and experience with the use of IBMs SMP / E.Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring.Thorough working knowledge of products used to monitor performance of CICS TS regions.Ability to make recommendations to client on how to improve their performance and thruput of their applications.Strong skills in working with the different monitoring tools to set up exceptions to reduce tickets / issues and prevent outages.Other Qualifications
Self-motivated and able to work independently.Must be able to multi-task and work under short deadlines and in high pressure situations.Excellent communication skills (written, verbal and presentations)Ability to work as part of a team, as well as independently.MF MQ support on zOS a plusMF WAS (Websphere Application Server) for zOS a plusBenefits and Environment
Remote-friendly with option to work from home or Ensono offices when not required on a client site.Unlimited Paid Days Off; health plan options through Blue Cross Blue Shield; 401k with company match.Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.Paid leave for Maternity, Paternity, and Sabbatical; Education Reimbursement, Student Loan Assistance or 529 College Funding; Enhanced fertility coverage.Wellness program; Flexible work schedule; access to fitness centers depending on location.As of the date of this posting, a good faith estimate of the current pay scale for this role is $65,000 to $123,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance, and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement / posting OFCCPs pay transparency policy can be found on OFCCPs website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email USTalentAcquisition@.
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