Concierge / Front Desk

Concierge / Front Desk

At Brandywine Living at Howell, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer Assisted Living and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.

The Concierge will report to the Business Operations Director. This position is a Full Time non-exempt, hourly position.

Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.

Responsibilities and duties include :

• Answers and screens all incoming calls in a courteous and professional manner
• Receives and processes mail for the community
• Maintains and updates log of emergency phone numbers and resident emergency face sheets
• Monitors security alarms, resident emergency call system, and front door security
• Assists the Business Operations Director in administrative tasks as assigned
• Participates in and attends all in-service training as scheduled
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
• Other duties as assigned

Shift needed : Tuesday-Friday 12p-8p, Saturday 8 : 30a-4 : 30p

Salary range : $15.49-17.49

Physical abilities include standing, walking, sitting, using fine and gross motor skills, reaching with hands and arms, balancing, stooping, kneeling, crouching, talking, hearing, and smelling. An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Qualifications include :

Full time benefits include health insurance, life insurance, disability insurance, paid time off (including vacation, holidays, personal leave and sick leave), training, and retirement benefits and / or pension benefits.