Customer Service Rep

Job Description

Job Description

Join AUX Home Services – A Legacy of Excellence!

For over 30 years, AUX Home Services has proudly served the plumbing, heating, cooling, and electrical needs of homes across Jefferson and Shelby Counties. Our commitment to excellence ensures we deliver top-notch service, from punctual arrivals to clean and tidy workspaces, and upfront pricing before any job begins. This dedication has earned us the trust of tens of thousands of homeowners in the Birmingham, Alabama area.

Position : Customer Service Representative (C.S.R.)

About the Role : We’re seeking a motivated and goal-driven Customer Service Representative (C.S.R.) to join our dynamic team. The ideal candidate is energetic, empathetic, and dedicated to providing exceptional service. This role requires a proactive individual who embraces continuous learning and takes pride in helping others.

What We’re Looking For : To succeed in this role, you’ll need the following skills and attributes :

• A confident, self-assured attitude with a strong belief in your abilities and the company’s mission.
• A collaborative mindset to work effectively with coworkers to deliver the best solutions for our customers, all while adhering to company policies.
• Exceptional phone etiquette with a pleasant and professional demeanor.
• Genuine empathy for customers and a desire to help solve their problems.

Requirements :

Why AUX Home Services? When you join AUX, you become part of a team that values integrity, customer care, and professional growth. Be part of a company that has set the standard for quality and customer satisfaction in the Birmingham region.