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Enterprise Identity and Collaboration Operations Architect
Enterprise Identity and Collaboration Operations ArchitectTata Consultancy Services • Atlanta, GA, United States
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Enterprise Identity and Collaboration Operations Architect

Enterprise Identity and Collaboration Operations Architect

Tata Consultancy Services • Atlanta, GA, United States
6 days ago
Job type
  • Full-time
Job description

Identity and Access Management (IAM)

  • Oversee the administration, design, and health of Active Directory (on-prem) and Azure Active Directory environments.
  • Ensure proper synchronization via Azure AD Connect, including hybrid identity management.
  • Lead efforts around authentication, including MFA, SSO, Conditional Access, and integration with 3rd-party apps via SAML, OAuth, and OIDC.
  • Guide the team on managing directory security, domain trusts, replication, DNS, and Kerberos-related issues.

Microsoft 365 Collaboration Tools

  • Ensure smooth operation of Microsoft Teams, Exchange Online, and SharePoint Online, including integrations with AAD.
  • Oversee configuration and support of collaboration environments and troubleshoot user-facing issues.
  • Manage user lifecycle and permissions across M365 workloads.

    • Endpoint and Policy Management

  • Manage Group Policy Object (GPO) development and maintenance to enforce configuration baselines across Windows endpoints.
  • Lead efforts to streamline endpoint management using Microsoft Endpoint Manager (Intune / MEM) where applicable.
  • Ensure compliance with endpoint security policies, patching, and provisioning.

    • Security, Compliance & Best Practices

  • Collaborate with Security and Compliance teams to enforce least-privilege access, RBAC, auditing, and monitoring standards.
  • Ensure IAM and collaboration systems meet organizational regulatory requirements (SOX, HIPAA, ISO 27001, etc.).
  • Maintain and improve internal documentation, runbooks, and knowledge articles.

    • Project & Operational Excellence

  • Lead or contribute to strategic projects including domain consolidation, hybrid-cloud IAM transformations, or platform migrations.
  • Drive automation and process improvements using PowerShell or other scripting tools.
  • Collaborate with cross-functional teams (security, architecture, networking) on large-scale IT initiatives.

    • Expectations & Qualities

  • Able to roll up sleeves and solve complex technical problems, while guiding and developing team members.
  • Comfortable balancing operational firefighting with long-term strategic planning.
  • A self-starter with the ability to lead through ambiguity, set priorities, and execute under pressure.
  • Brings a customer-first mindset to service design and support.
  • Committed to continuous learning and developmentboth for self and the team.

    • Roles & Responsibilities

  • Lead, mentor, and grow a team of identity and collaboration engineers responsible for critical IT services.
  • Manage 24x7 operational support and incident response for directory services and M365 tools.
  • Define team goals, KPIs, and support metrics to track performance and improve service quality
  • Foster a high-performance, customer-centric culture focused on service reliability and user experience.
  • Act as an escalation point for complex technical and operational issues.

    • TCS Employee Benefits Summary : Discretionary Annual Incentive. Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support : Maternal & Parental Leaves. Insurance Options : Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth : Commuter Benefits & Certification & Training Reimbursement. Time Off : Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

    Salary Range-$100,000-$140,000 a year

    #LI-KR3

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    Enterprise Architect • Atlanta, GA, United States

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