Dispatcher

Job Description

Job Description

Overview

• ???? Now Hiring : Dispatcher
• ???? Location : Houston, TX | ???? Full-Time
• ???? Job Summary

We’re looking for a Dispatcher to coordinate daily scheduling and dispatching of drivers and fleet vehicles. This role ensures smooth operations, efficient routing, and excellent communication between drivers, customers, and operations staff. The Dispatcher plays a key role in keeping service delivery on track and compliant with safety standards.

Schedule and dispatch drivers / vehicles per customer requests & company needs

Monitor routes and delivery timelines, making adjustments as needed

Provide real-time updates and resolve issues with drivers & customers

Address delays, traffic, or disruptions by rerouting resources

Maintain accurate dispatch records, logs, and reports

Collaborate with fleet / operations to ensure vehicle readiness

Ensure DOT compliance and safety adherence

Support routing strategies to improve efficiency and reduce costs

Prepare daily performance and service reports

Strong organizational & multitasking skills

Clear, professional communication (phone, radio, email)

Quick decision-making under pressure

Dispatch software & GPS tracking proficiency

Knowledge of logistics / transportation regulations

Detail-oriented with solid record-keeping

High school diploma required (Associate’s / Bachelor’s preferred)

3–5 years in dispatch, logistics, or fleet coordination

Waste management, transportation, or environmental services background a plus

Familiarity with DOT regulations and routing software preferred

Prolonged desk / computer work

Clear communication over phone & radio

Occasional travel to customer or operational sites

You’ll play a critical role in daily operations , ensuring drivers are supported and customers receive excellent service. If you thrive in a fast-paced environment and enjoy problem-solving, this role is for you!