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Director, Staff Operations / PMO
Director, Staff Operations / PMORise Broadband • Roanoke, TX, US
Director, Staff Operations / PMO

Director, Staff Operations / PMO

Rise Broadband • Roanoke, TX, US
9 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Application Deadline : November 21, 2025 or until position is filled

General Summary

The Director of Staff Operations / PMO is a critical execution and coordination role supporting the CEO and ELT. This individual ensures operational discipline, project continuity, and flawless coordination across executive priorities. This is not a strategy or consulting role—it is a high-accountability, operational execution position ideal for someone who thrives on structure, precision, and results.

The successful candidate is a Type A operator—highly organized, detail-oriented, and proactive—who enjoys being the backbone of the leadership office, ensuring that commitments, deliverables, and communications move smoothly across teams. This is a get-it-done role at the heart of the executive office—perfect for someone who loves structure, thrives on making others successful, and measures achievement by order, efficiency, and outcomes.

Essential Duties / Responsibilities

Executive Coordination & Governance

  • Serve as the operational hub for the CEO and ELT, managing workflows, action items, and cross-functional priorities.
  • Maintain and update the ELT and Board calendars, ensuring materials, logistics, and pre-reads are organized and distributed in advance.
  • Ensure seamless ELT and Board meeting logistics—agenda design, materials, minutes, and follow-up tracking.
  • Maintain confidentiality and discretion in handling sensitive information.

Project & Deliverable Tracking

  • Build and maintain a comprehensive project tracker across all ELT functions—ensuring accountability, ownership, and visibility of key initiatives.
  • Facilitate weekly ELT action reviews, summarizing progress, dependencies, and upcoming deliverables.
  • Proactively identify risks to deadlines or deliverables and escalate early with recommended mitigation steps.
  • Presentation & Reporting

  • Develop and refine Board and Executive presentations—highly proficient in PowerPoint with an eye for clarity and professionalism.
  • Compile, analyze, and present operational and project metrics using Excel (including pivot tables, charts, and data summaries).
  • Manage recurring executive dashboards and status updates.
  • Operational Efficiency & Process Improvement

  • Drive consistency in how ELT projects are scoped, tracked, and reported.
  • Leverage technology tools (e.g., Power BI, SharePoint, etc.) to automate tracking, reporting, and communication.
  • Recommend best practices to streamline workflows and improve collaboration across executive functions.
  • Other duties as assigned
  • Job Qualifications

    Required

  • Bachelor’s degree in Business Administration, Operations, or related field.
  • 7+ years of experience in executive operations, PMO, or administrative leadership supporting C-level executives.
  • Advanced PowerPoint and Excel skills (required).
  • Proven track record managing executive-level projects, board materials, and confidential information.
  • Exceptional organizational and time management skills; thrives under pressure and against deadlines.
  • Strong written and verbal communication skills.
  • Tech-savvy; comfortable adopting and improving digital workflows.
  • Preferred

  • Experience in a PE-backed or fast-growth environment.
  • Familiarity with Smartsheet, Asana, or similar project management tools.
  • Prior experience supporting a CEO or executive office.
  • Attributes for Success

  • Detail-oriented and process-driven : anticipates needs before others do.
  • Highly reliable : delivers consistently with minimal supervision.
  • Service-minded : takes pride in supporting leaders and enabling their success.
  • Calm and unflappable : manages competing priorities with grace.
  • Low ego, high accountability; prefers results over visibility.
  • Please feel free to review our Benefits at the following link : https : / / www.risebroadband.com / about / careers / benefits /

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    Pmo • Roanoke, TX, US

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