Talent.com
Customs Operations Specialist

Customs Operations Specialist

Inter IKEA GroupKing of Prussia, PA, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing and food products at prices so low that as many people as possible will be able to afford them.

The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.

IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.

IKEA Purchasing and Logistics Services US Inc. is part of our Americas region which also has an office in Curitiba, Brazil and Mexico City, Mexico, and is a subsidiary of the Inter IKEA Group.

Job Description

You see things a little differently. So do we.  We work hard to make sure everyone’s voice is heard and that everyone can make a difference. We offer positions that challenge your skills and inspire you to grow.  Come see things a little differently with us.

About the job...

We believe in teamwork, respect, and continuous improvement. As a Customs Import Operations Specialist , you’ll play a key role in ensuring that IKEA’s goods flow smoothly and compliantly across borders — helping us deliver to millions of customers while maintaining the highest regulatory standards.

You’ll be part of our Customs Operations Support Center (COSC) , which manages import and export operations for the Americas region. The team’s mission is to drive efficiency, compliance, and continuous improvement in all customs activities.

What You’ll Do

Each day in this role brings new challenges and opportunities to make a real impact. As a Customs Import Operations Specialist , you’ll play a key role in ensuring smooth, compliant, and efficient cross-border operations across the Americas region.

Customs Compliance & Entry Management

  • Prepare and validate customs entries using IKEA’s in-house systems, coordinating with brokers to ensure accurate and timely submissions.
  • Monitor import and export clearance processes, ensuring each transaction meets local and international compliance requirements.
  • Review import documentation and data to confirm accuracy and maintain full regulatory compliance.

FTZ (Foreign Trade Zone) Shipment Processing

  • Manage and support FTZ-related import operations, ensuring accurate entry and admission into FTZ facilities.
  • Coordinate with internal teams, brokers, and FTZ operators to guarantee timely and compliant filings.
  • Track and reconcile FTZ shipment movements, proactively resolving discrepancies and maintaining precise records for U.S. Customs and Border Protection (CBP).
  • Contribute to continuous improvements in FTZ shipment handling and reporting processes.
  • Data Analysis & Process Improvement

  • Analyze customs data to identify errors, risks, or opportunities for efficiency.
  • Drive corrective actions to maintain accuracy in all customs declarations.
  • Collaborate with colleagues to enhance processes, update SOPs, and implement best practices that support IKEA’s global trade strategy.
  • Stakeholder Collaboration

  • Partner closely with customs brokers, logistics providers, authorities, and internal IKEA teams to deliver a high level of service.
  • Provide operational guidance and support to local markets throughout North and South America.
  • Build strong relationships and foster alignment between all parties involved in the import process.
  • Security Filings & Regulatory Oversight

  • Manage Importer Security Filing (ISF) compliance according to U.S. Customs requirements.
  • Stay current on trade regulations, ensuring IKEA’s internal processes remain compliant and efficient.
  • Support continuous monitoring and improvement of regulatory procedures and documentation.
  • Qualifications

    You’re passionate about international trade, logistics, and doing things right the first time. You thrive in a fast-paced, global environment where collaboration and precision drive results.

    Education & Experience

  • Bachelor’s degree (or equivalent experience) in Supply Chain, Logistics, International Business, or a related field.
  • Minimum 3 years of experience in customs brokerage, import operations, or a similar environment.
  • U.S. Customs Brokerage License is a plus.
  • Experience with FTZ processes, entry writing, tariff classification, or post-entry corrections preferred.
  • Core Technical Skills

  • Customs Entry Preparation & Filing : Proficient in preparing, validating, and managing import entries to ensure accuracy and compliance.
  • Import / Export Documentation : Skilled in reviewing invoices, packing lists, bills of lading, and certificates of origin.
  • FTZ Shipment Processing : Understanding of FTZ admissions, operations, and CBP compliance requirements.
  • Regulatory Compliance : Strong grasp of customs laws, Free Trade Agreements (e.g., USMCA), and Importer Security Filing (ISF) standards.
  • Broker & Stakeholder Coordination : Effective in managing communication with customs brokers, suppliers, and internal partners.
  • Systems Proficiency : Experience with ERP or customs management tools (SAP GTS, Descartes, etc.) and advanced Microsoft Excel skills (pivot tables, formulas).
  • Post Entry & Audit Processes : Ability to perform post-entry audits, corrections, and maintain detailed compliance records.
  • Process Improvement : Analytical mindset to identify process gaps and implement smarter, more efficient ways of working.
  • Professional & Soft Skills

  • Strong analytical thinking and attention to detail in every aspect of work.
  • Excellent problem-solving and decision-making abilities.
  • Clear and professional communication skills, both written and verbal, with global stakeholders.
  • Exceptional organizational and time management skills to handle multiple priorities in a high-volume environment.
  • A collaborative mindset, thriving in diverse, cross-functional, and cross-cultural teams.
  • Adaptable to changing business needs, priorities, and trade regulations.
  • Demonstrates accountability, integrity, and ownership of outcomes.
  • Maintains a continuous learning mindset, staying informed about customs and trade compliance developments.
  • Additional Information

    At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us!

    We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

    Want to learn more about current opportunities? Come say Hej (hello in Swedish) here :   https : / / about.ikea.com / en / work -with-us

    Create a job alert for this search

    Operation Specialist • King of Prussia, PA, US

    Related jobs
    • Promoted
    • New!
    Work From Home - Department Operations Manager - Customer Operations

    Work From Home - Department Operations Manager - Customer Operations

    USA JobsWilmington, DE, US
    Remote
    Full-time +1
    Capital One Department Operations Manager.Work From Home - Department Operations Manager - Customer Operations.Are you looking for a challenging role that includes the convenience of working virtua...Show moreLast updated: 21 hours ago
    • Promoted
    Operations Manager

    Operations Manager

    CVS HealthPhiladelphia, PA, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Specialist III, Customs

    Entry Specialist III, Customs

    DB SchenkerPhiladelphia, Pennsylvania, United States
    Full-time
    MUST HAVE BASIC CUSTOMS KNOWLEDGE AND BROKERAGE EXPERIENCE.At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encou...Show moreLast updated: 1 day ago
    • Promoted
    Operations Lead Specialist

    Operations Lead Specialist

    Medical GuardianPhiladelphia, PA, US
    Full-time
    Location : Philadelphia, PA (Hybrid).Reports To : Partner Support Operations Manager.Medical Guardian is seeking a hands-on and detail-oriented Operations Lead Specialist to support daily operations ...Show moreLast updated: 14 days ago
    • Promoted
    Office Operations Specialist

    Office Operations Specialist

    Keller Executive SearchPhiladelphia, PA, US
    Full-time
    This is a position within Keller Executive Search and not with one of its clients.Eager to keep a global executive search firm running smoothly while supporting dynamic teams? Become our Office Coo...Show moreLast updated: 30+ days ago
    • Promoted
    Mortgage Operations Specialist

    Mortgage Operations Specialist

    NewRez LLCFort Washington, PA, United States
    Full-time
    Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications. We deliver on this mission by empowering o...Show moreLast updated: 3 days ago
    • Promoted
    Specialist I, Centralized Operations

    Specialist I, Centralized Operations

    SEIOaks, PA, US
    Full-time
    Investment Manager Services Account Manager.At SEI we value our employees and believe in driving growth through change.Part of building brave futures is making a concerted effort to develop and cha...Show moreLast updated: 30+ days ago
    • Promoted
    Mortgage Operations Specialist- Entry Level

    Mortgage Operations Specialist- Entry Level

    Spring EQConshohocken, PA, United States
    Full-time
    Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners.Since its founding i...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Trade Operations Senior Support Specialist

    Trade Operations Senior Support Specialist

    South Carolina StaffingMarlton, NJ, US
    Full-time
    Work Location : Marlton, New Jersey, United States of America Hours : 40 Pay Details : $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagu...Show moreLast updated: 21 hours ago
    • Promoted
    Cloud Operations Manager

    Cloud Operations Manager

    KellyMitchell GroupPhiladelphia, PA, US
    Full-time
    Our client is seeking a Cloud Operations Manager to join their team! This position is located in Philadelphia, Pennsylvania. Ensure strategic planning develop long term cloud strategies align with b...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    Coordinator Operations-US Remote Location

    Coordinator Operations-US Remote Location

    Remote StaffingPhiladelphia, PA, US
    Remote
    Full-time
    We are seeking an Operations Coordinator to support all offices under AIS CA and the senior leaders within the organization. The qualified candidate will join an exciting and fast-paced environment ...Show moreLast updated: 21 hours ago
    • Promoted
    • New!
    Operations Support Specialist I-OSS1 CC

    Operations Support Specialist I-OSS1 CC

    New Jersey StaffingBurlington, NJ, US
    Full-time
    Job Title : Entry Level Customer Service Representative.This is an entry level position responsible for providing internal customer service with a broad range of operational support activities for l...Show moreLast updated: 21 hours ago
    • Promoted
    • New!
    Operations Manager

    Operations Manager

    NY StaffingWarminster, PA, US
    Full-time
    At CVS Health, we are building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading ...Show moreLast updated: 21 hours ago
    • Promoted
    • New!
    Operations Specialist

    Operations Specialist

    Garfield RefiningPhiladelphia, PA, United States
    Full-time
    Garfield Refining is a 130+-year-old precious metal refinery located in Philadelphia, PA.A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jewel...Show moreLast updated: 18 hours ago
    • New!
    Operations Specialist

    Operations Specialist

    ECBM, LPMedia, PA, USA
    Full-time
    Quick Apply
    Based in Media, PA, with additional Pennsylvania locations, our sole mission is to serve our clients and employees-not shareholders-ensuring a transparent and client-first approach.We specialize in...Show moreLast updated: 16 hours ago
    • Promoted
    Manager, Trade Operations

    Manager, Trade Operations

    TSP, a Syneos Health companyPlymouth Meeting, PA, US
    Full-time
    Reports to : VP, Trade and Patient Support.Location : Plymouth Meeting, PA (Hybrid).This position supports all compliant aspects of operational support for our highly engaged Trade team, while also s...Show moreLast updated: 3 days ago
    • Promoted
    Sr. Operations Manager (Referral for Military Members), MTA

    Sr. Operations Manager (Referral for Military Members), MTA

    AmazonDoylestown, PA, US
    Full-time
    This is for Military Referrals Nationwide.Operations Managers are responsible for all budgetary, people development, and operations objectives. Operations Manager is responsible for all aspects of o...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Operations Specialist II

    Operations Specialist II

    CareSourcePhiladelphia, PA, US
    Full-time
    The Operations Specialist II provides analytical support and leadership for project impacting Claims and key internal Claims projects. Represent claims on cross-functional project work teams.Submit,...Show moreLast updated: 21 hours ago