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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberBrian Schlesinger - State Farm Agent • Scott, LA, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Brian Schlesinger - State Farm Agent • Scott, LA, US
30+ days ago
Job type
  • Full-time
Job description
Benefits:
  • Simple IRA Retirement Plan
  • Life insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

As a customer service representative, you will be the primary contact for all customer interactions. You will play a vital role in ensuring a positive customer experience by providing exceptional service and support related to our insurance products and services. We will train you! Previous insurance experience is preferred but not required.

Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
Benefits and Compensation:
  • Base salary plus competitive, uncapped commission
  • Bonus Opportunities
  • Paid time off
  • Health, Dental, and Vision Benefits
  • Life Insurance
  • Simple IRA retirement plan (available with company match after meeting eligibility criteria)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • We will train you. Previous insurance experience is preferred but not required.
  • Excellent communication skills - written, verbal and listening
  • Goal oriented
  • Organizational skills
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to multi-task and Detail oriented
  • Ability to effectively relate to a customer and dedicated to customer service
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
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Customer Service Representative - State Farm Agent Team Member • Scott, LA, US

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